Joel Eccles
Summary
Hardworking employee enthusiastic about learning the fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Driver
Covenant Transport
Chattanooga, TN
03.2023 - 01.2024
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Owner/Operator Truck Driver
Jrock Transportation Llc
Kingsport, TN
12.2021 - 03.2023
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Increased revenue by strategically expanding client base and negotiating favorable contract terms.
Driver
Quality Carriers
Tampa, FL
12.2018 - 12.2021
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Car Salesperson
Auto Nation Toyota
Orlando, FL
12.2017 - 12.2018
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Increased dealership revenue with effective sales strategies tailored to individual client needs.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
Driver
US XPRESS ENTERPRISES, INC
Chattanooga, TN
05.2011 - 12.2017
Timeshare Sales Agent
Westgate Resorts
Orlando, FL
05.2007 - 05.2011
- Increased client satisfaction by providing thorough information on timeshare properties and addressing concerns.
- Established strong relationships with potential buyers, fostering trust and rapport during sales presentations.
- Maximized revenue by identifying customer needs and matching them with the best-suited timeshare options.
- Streamlined contract processes for clients, ensuring accuracy and efficiency in completing paperwork.
Education
Diploma - High School
Celebration High School
Celebration, FL05.2007
Skills
- Persuasive Communication
- Closing Techniques
- Sales Presentations
- Objection Handling
- Building Rapport
- Goal-Oriented
- Cold-Calling
Timeline
Driver
Covenant Transport
03.2023 - 01.2024
Owner/Operator Truck Driver
Jrock Transportation Llc
12.2021 - 03.2023
Driver
Quality Carriers
12.2018 - 12.2021
Car Salesperson
Auto Nation Toyota
12.2017 - 12.2018
Driver
US XPRESS ENTERPRISES, INC
05.2011 - 12.2017
Timeshare Sales Agent
Westgate Resorts
05.2007 - 05.2011
Diploma - High School
Celebration High School