Joel Foust
Greene,TN
Summary
Professional parts specialist with strong expertise in inventory management, customer service, and automotive systems. Known for effective teamwork and adaptability, ensuring smooth operations and high customer satisfaction. Proficient in identifying parts, managing stock, and facilitating efficient transactions. Reliable, results-driven, and skilled in fostering collaborative environments.
Diligent with strong background in parts management and customer service. Successfully handled inventory control and streamlined order processes to improve efficiency. Demonstrated proficiency in identifying customer needs and providing accurate parts solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Parts Counter
Parkside KIA
07.2022 - 12.2022
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
Service Writer/Advisor
Knoxville Powersports
02.2022 - 06.2022
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
- Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
- Improved customer satisfaction by providing timely and accurate service estimates.
- Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
Certified Loss Prevention Detective
TJX Companies
10.2021 - 02.2022
- Improved employee awareness of loss prevention techniques through regular training sessions and detailed policy updates.
- Reduced company theft by implementing effective loss prevention strategies and conducting thorough investigations.
- Streamlined shoplifting apprehension procedures, ensuring the safety of staff and customers while minimizing business disruption.
- Served as a key point of contact for staff members with concerns related to theft or security issues, providing guidance and support.
Sales
Knoxville Harley Davidson
03.2021 - 09.2021
- Increased fleet sales by developing and implementing effective sales strategies.
- Increased global sales by developing and implementing effective sales strategies and tactics.
- Increased sales revenue by implementing strategic inside sales initiatives and building strong customer relationships.
- Increased sales productivity by creating and implementing effective sales enablement strategies.
Armed Security Officer
GardaWorld Cash Services
02.2019 - 12.2020
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
Reserve Deputy
Loudon County Sheriff Department
11.2016 - 06.2019
- Maintained open lines of communication with other departments while working together on multi-agency initiatives, increasing overall efficiency.
- Developed strong relationships with local businesses to share information on potential crime trends affecting their establishments.
- Facilitated peaceful conflict resolution through effective communication skills during tense situations involving altercations or disputes.
- Assisted in emergency management efforts by coordinating resources and personnel during natural disasters or large-scale incidents.
Guns and Ammo Sales
Smoky Mountain Guns and Ammo
03.2017 - 08.2017
- Assisted with school-wide initiatives focused on increasing literacy rates among students, implementing targeted interventions for struggling readers.
- Utilized differentiated instruction techniques to accommodate the diverse needs of each student, resulting in improved academic performance.
- Promoted a positive classroom environment by establishing clear expectations and maintaining consistent communication with students and parents.
- Participated in professional development opportunities to stay current on educational trends and research, continually improving instructional effectiveness.
Armed Security Officer
Blount Memorial Hospital
11.2014 - 03.2017
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols to spot and investigate concerns.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
Education
High School Diploma -
The American School
Lansing ILNo Degree - Firefighter, Hazmat
NC Fire Academy/Fayetteville Tech
Fayetteville NCSkills
- Invoice processing
- Goal setting
- Vendor relations
- Improving customer satisfaction
Certification
- Armed Security License, State of TN, October 2024
- License # 656314, Expires 10/31/2026
Licensed Armed Security # 656314
License obtained 10/28/2024
Expires 10/2026
Timeline
Parts Counter
Parkside KIA
07.2022 - 12.2022
Service Writer/Advisor
Knoxville Powersports
02.2022 - 06.2022
Certified Loss Prevention Detective
TJX Companies
10.2021 - 02.2022
Sales
Knoxville Harley Davidson
03.2021 - 09.2021
Armed Security Officer
GardaWorld Cash Services
02.2019 - 12.2020
Guns and Ammo Sales
Smoky Mountain Guns and Ammo
03.2017 - 08.2017
Reserve Deputy
Loudon County Sheriff Department
11.2016 - 06.2019
Armed Security Officer
Blount Memorial Hospital
11.2014 - 03.2017
High School Diploma -
The American School
No Degree - Firefighter, Hazmat
NC Fire Academy/Fayetteville Tech
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