Summary
Overview
Work History
Skills
Languages
Timeline
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Joel Garcia

San Jose,California

Summary

Reliable employee who quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

10
10
years of professional experience

Work History

Beertender

Foxtale Fermantation Project
San Jose
01.2024 - Current
  • Greeting customers in a friendly manner, taking orders accurately and efficiently.
  • Serving beer, wine, cocktails, and other beverages in accordance with local regulations.
  • Performing opening, closing duties such as setting up, breaking down the bar area accordingly.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Server

Park Station Hashery
San Jose, California
03.2022 - Current
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Provided exceptional service to high volume of daily customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Checked brewing equipment for proper functionality.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.

Manager

ABM Janitorial Services
San Jose, California
03.2015 - 02.2022
  • Recruited and trained new employees to meet job requirements.
  • Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
  • Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
  • Monitored supply levels and placed orders as necessary for replenishment of cleaning materials.
  • Managed the daily scheduling of janitors to ensure adequate coverage for all areas needing cleaning services.

Skills

  • Customer service
  • Cash handling
  • Hospitality service expertise
  • Food service
  • Clear and effective communication
  • Language interpretation
  • Team collaboration
  • Problem solving
  • Product knowledge
  • Coffee preparation

Languages

Spanish
Professional

Timeline

Beertender

Foxtale Fermantation Project
01.2024 - Current

Server

Park Station Hashery
03.2022 - Current

Manager

ABM Janitorial Services
03.2015 - 02.2022

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Joel Garcia