Provided attentive service and anticipated guest needs to enhance satisfaction.
Maintained clean, organized dining areas for optimal guest experience.
Collaborated with kitchen staff for timely order delivery, resulting in positive feedback.
Assisted in training new waitstaff for cohesive teamwork.
Managed multiple tables with high accuracy in order placement and delivery.
Developed rapport with regular customers for repeat visits and loyalty.
Supported fellow waitstaff through teamwork during busy periods.
Bag Room /Golf Cart Staff Member
Pekin Country Club
06.2022 - Current
Excellent communication, interpersonal, and problem-solving skills.
Demonstrated ability to handle high-pressure situations with professionalism and grace.
Provided a friendly and efficient service in golf cart rentals and returns.
maintenance checks on all golf carts
Provided excellent customer service in handling inquiries, concerns, or special requests from clients with professionalism and discretion.
Shut down the facility daily by turning off lights, storing equipment, and locking doors.
Construction Worker Assistant
Ethos
05.2022 - 08.2023
Site Cleanup and Organization: Perform regular cleaning and organization of the construction site to ensure a safe and efficient working environment. Dispose of debris, waste materials, and other construction-related items properly.
Landscape Maintenance: Mow grass regularly to maintain a neat and professional appearance of the construction site. Plant and water trees, shrubs, and other landscaping elements as required. Create and maintain trenches around buildings for mulching purposes.
Equipment and Supply Assistance: Assist in the transportation of construction equipment and supplies to and from the job site. Ensure that all tools and equipment are properly stored and organized when not in use.
Crew Member
Chipotle
03.2021 - 02.2022
Customer Service Excellence: Proven ability to greet and engage customers warmly, assist with menu choices, and handle inquiries professionally. Committed to providing an outstanding customer experience.
Efficient Order Fulfillment: Demonstrated capacity to fulfill customer orders accurately and efficiently while maintaining high-quality standards. Collaborates seamlessly with team members to ensure smooth workflow.
Sanitation and Cleanliness: Strong commitment to maintaining a clean and organized workspace. Adheres rigorously to sanitation procedures, ensuring a safe and hygienic food preparation environment.
Team Collaboration: Works effectively within a team environment, fostering positive communication and contributing to a cohesive work culture. Adaptable and willing to support various tasks as needed.
Adherence to Policies: Strict adherence to company policies, procedures, and food safety standards. Maintains a safe and secure work environment at all times.