JOEL GOERING
PARTS SALES
ENOREE,South Carolina
Summary
Accomplished Parts Sales Specialist with a proven track record at PINNACLE TRAILER SALES, enhancing customer satisfaction and reducing returns through expert advice and accurate part fulfillment. Excelled in merchandising and environmental awareness, consistently exceeding sales targets. Known for exceptional problem-solving abilities and fostering positive work environments, demonstrating both hard and soft skills.
Knowledgeable [Job Title] proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.
Overview
20
20
years of professional experience
Work History
Parts Sales Specialist
PINNACLE TRAILER SALES
10.2008 - Current
- Contributed to a reduction in returns by verifying the accuracy of part numbers prior to fulfillment of customer orders.
- Recognized as a top performer within the organization due to consistently exceeding sales targets and maintaining high levels of customer satisfaction.
- Increased customer satisfaction by providing expert advice on parts selection and application.
- Provided exceptional customer service, consistently receiving positive feedback from clients and management.
- Assisted customers in troubleshooting issues, offering solutions that led to repeat business and referrals.
Grocery Stocker
Bilo Grocery
01.2014 - 06.2015
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Greeted customers and directed to requested products.
- Checked aisles for spills to complete quick clean-up.
- Contributed to a positive store atmosphere by maintaining a professional and courteous demeanor while interacting with customers and coworkers.
STORE SET LEAD
Tractor Supply Company
08.2006 - 04.2008
- Ensured timely completion of projects by effectively prioritizing workload based on deadlines and client requirements.
- Collaborated with maintenance teams for timely equipment repairs, ensuring minimal production delays.
- Increased overall team performance with effective communication and collaboration among coworkers in various departments.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges or obstacles during production runs, quickly identifying root causes and implementing solutions to prevent future occurrences.
Assistant Manager
Tractor Supply Company
07.2004 - 01.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Associate of Applied Science - AGRICULTURE
BOB JONES UNIVERSITY
Greenville, SC05-2003
High School Diploma -
HAVEN HIGH SCHOOL
Haven, KS05-1999
Skills
- Health and safety
- Environmental awareness
- Product sourcing
- Merchandising
- Visual presentation
Timeline
Grocery Stocker
Bilo Grocery
01.2014 - 06.2015
Parts Sales Specialist
PINNACLE TRAILER SALES
10.2008 - Current
STORE SET LEAD
Tractor Supply Company
08.2006 - 04.2008
Assistant Manager
Tractor Supply Company
07.2004 - 01.2006
Associate of Applied Science - AGRICULTURE
BOB JONES UNIVERSITY
High School Diploma -
HAVEN HIGH SCHOOL
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