JOEL GONCALVES
New York
Summary
Enterprising Automotive Sales Manager who draws on experience within the automotive industry to ensure optimal customer satisfaction. Adept at tracking revenues and implementing effective sales techniques. Focused on training and motivating staff to achieve productivity goals.
Overview
7
7
years of professional experience
Work History
Sales Manager
Advance Auto Parts
06.2022 - Current
- Open and close the store, including counting cash, opening/closing registers, and creating staff assignments.
- Continuously build customer confidence by actively listening to their concerns and giving appropriate feedback. Led over 15+ sales customer representatives
Delivery Driver
Amazon
11.2023 - 08.2025
- Delivered packages efficiently to meet tight schedules.
- Maintained compliance with safety regulations and company policies.
- Communicated effectively with customers to ensure satisfaction.
- Adapted to changing routes and traffic conditions to optimize delivery times.
- Assisted in training new drivers on best practices and company standards.
Sales Representative/Commercial Driver
Auto Zone
12.2018 - 03.2020
- Stocked and restocked inventory when shipments were received.
- Assisted and coordinated with in-store and over the phone meetings.
- Ensured compliance with corporate policies and procedures.
- Delivered Auto Parts to commercial clients in the surrounding area of the store and walk-in customers.
Skills
- Substantial auto sales procedures and marketing strategies
- Strong knowledge of domestic and foreign vehicle specifications
- Extensive staff training abilities
- Good people skills
- Bilingual Fluent in English / Spanish
- Microsoft Word
- Type 65wpm
- Positivity
- Active listening
- Attention to detail
Languages
Spanish
English
Timeline
Delivery Driver
Amazon
11.2023 - 08.2025
Sales Manager
Advance Auto Parts
06.2022 - Current
Sales Representative/Commercial Driver
Auto Zone
12.2018 - 03.2020