Joel Hinrichs
Natick,MA
Summary
- NH Housing Finance Authority Consulting - Spring '26
- Behavior in Organizations
- Global Mindset Sustainability
- Leading in Diverse Organizations
- Strategic Negotiation
- Quantitative Decision Making
Overview
5
5
years of professional experience
Work History
Operations Manager In Training
Mom's Organic Market
Natick, Massachusetts
05.2025 - 08.2025
- Primary point of contact for store operations during opening and closing shifts, independently managing a team of 3 to 10 associates to ensure all daily stocking, maintenance, and customer service goals were met
- Executed cash management protocols, including closing financial reports, cash reconciliation, and preparing secure bank deposits
- Facilitated onboarding and training of new hires while supporting management team during interviews
- Directed inventory replenishment for produce department, ensuring optimal stock levels aligned with demand and perishability
- Spearheaded department-wide preparations for store inspections, contributing to an 'Excellent' rating
Team Member - Produce Lead Associate
Mom's Organic Market
Natick, MA
05.2024 - 08.2024
- Oversaw produce department's daily operations, including ordering, inventory management, and quality control
- Supervised and trained new staff in handling, stocking, and displaying organic merchandise
- Ensured compliance with health, safety, and high-quality food standards
- Cultivated vendor relationships to secure high-quality produce at competitive prices
- Managed budgets and sales targets, analyzed sales data, adjusted strategies to enhance profitability
- Addressed customer inquiries and complaints to ensure a high level of satisfaction
Sales Associate
World Market
Framingham
08.2020 - 08.2022
- Promoted to badge in June 2022, overseeing and modifying transactions at POS, serving as primary point for customer service issues
- Performed cashier duties, stocked and organized shelves, and managed frequent customer service interactions
- Managed collection, organization, and fulfillment of online retail orders
Education
Bachelor of Science - Business Administration And Management
University of New Hampshire
NH05-2026
Skills
- Management
- Sales operations
- Team leadership
- Cash reconciliation
- Purchase orders
- Quality control
Timeline
Operations Manager In Training
Mom's Organic Market
05.2025 - 08.2025
Team Member - Produce Lead Associate
Mom's Organic Market
05.2024 - 08.2024
Sales Associate
World Market
08.2020 - 08.2022
Bachelor of Science - Business Administration And Management
University of New Hampshire