Kaycee Nguyen
Los Angeles,CA
Summary
Experienced Event Coordinator with a strong background in managing diverse events, including corporate meetings and large conventions. Expertise in project management ensures efficient execution and positive participant engagement. Proven skills in vendor negotiation and relationship management drive cost-effective solutions and enhance guest experiences.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Operations Manager in Training
Wolfgang Puck Catering
Los Angeles, CA
06.2026 - Current
- Assist in planning and executing catered events, ensuring smooth day-of-operations and efficient event logistics.
- Coordinate staff assignments to ensure appropriate coverage and smooth even execution.
- Manage event-related logistics, including ordering ice and coordinating radios and other operational supplies.
- Maintain and update BEOs to ensure event details and operational information are accurate and current.
- Provide administrative support for event operations, enhancing organization and communication across teams.
- Complete cross-functional kitchen shadow training to gain comprehensive understanding of culinary operations and event production.
Event Operations Manager
Redbird LA
Los Angeles, CA
05.2025 - 06.2026
- Orchestrated over 350 successful events annually, coordinated event logistics, vendor negotiations, and staff management.
- Lead a team of staff to execute high-profile events efficiently and effectively.
- Managed vendor relationships, ensuring seamless service delivery during events.
- Collaborated with hosts and event teams to facilitate smooth event operations through effective communication and logistics coordination.
- Coordinated event logistics and schedules for various corporate functions.
- Executed walk-throughs of event venues using checklist procedures to prevent last-minute issues.
Event Coordinator
Mina Joo Events
Los Angeles, CA
09.2023 - 05.2025
- Orchestrated small to large-scale events through client services, vendor identification and selection, management, and venue negotiation.
- Coordinated event logistics, ensuring seamless execution to maximize guest satisfaction.
- Utilized project management software to track and approve budget allocations, ensuring adherence to client budget constraints.
- Analyzed and organized vendor contracts to streamline the procurement process.
- Processed vendor invoices meticulously using Microsoft Excel for accurate reconciliation, achieving a 100% on-time payment rate.
A/V Writer
Promoshin
Los Angeles, CA
03.2021 - 12.2021
- Developed initial and final storyboards, providing clear visual guidance for the animation team.
- Streamlined project milestones by aligning short-term goals with client strategies to enhance overall project direction.
- Coordinated cross-department communication to ensure timely delivery of final products, enhancing client satisfaction.
Server
Tsubaki
Los Angeles, CA
02.2017 - 03.2020
- Developed and implemented training programs for new staff on customer service, food handling, and restaurant operations.
- Coordinated with ownership and management team to establish operational procedures and optimize seating arrangements.
- Facilitated initial restaurant opening by managing inventory, ordering supplies, and organizing front-of-house operations.
Writer/Producer
The Second City
Los Angeles, CA
05.2018 - 09.2018
- Pitched and developed weekly sketch ideas, enhancing overall show creativity.
- Collaborated with fellow writers, directors, and actors.
- Analyzed comedic stories and production techniques.
- Led creative department, producing promotional flyers and executing social media marketing strategies.
Gallery Intern
0-0 LA
Los Angeles, CA
02.2017 - 04.2017
- Assisted in planning and coordinating events and exhibitions, ensuring smooth execution and engagement.
- Photographed and cataloged artworks, enhancing documentation and preparation for upcoming exhibitions.
- Managed the packing, handling, and processing of artwork for exhibitions and transport.
- Streamlined organization and maintenance of gallery files, contact lists, and inventory records for easy access and reference.
Barista/Expo/Host
Republique
Los Angeles, CA
03.2016 - 02.2017
- Barista: Maintained and operated equipment and machinery, provided quality beverages by carefully adhering to recipe and presentation standards, checked stock and replenished where necessary.
- Expo: Transferred important information between kitchen and wait staff, helped kitchen and servers maintain smooth flow of orders, received order tickets from servers and communicated needs to chef, improved service by eliminating obstacles in front- and back- of-house operations.
- Host: Scheduled reservations and planned seating arrangements prior to service, greeted guests and escorted them to their seats, accommodated guest requests, communicated with staff to ensure dining details are handled properly, general office administration and preparing paperwork for pre-shift meetings.
Hostess
République
Los Angeles, CA
02.2016 - 01.2017
- Coordinated seating logistics for up to 100 guests per shift, enhancing guest flow and optimizing seating efficiency.
- Communicated with kitchen and wait staff to synchronize guest accommodations, consistently achieving a high satisfaction rate based on customer feedback.
- Handled office administration by preparing paperwork for pre-shift meetings, ensuring smooth operations and effective communication.
Education
High School Diploma -
Trinity High School
Euless01-2008
Skills
- Event planning - Event planning
- Relationship building
- Event vendor selection
- Project management
- Microsoft Excel
- Microsoft Office
- TripleSeat
- Organizational management
- Team management
- Team leadership
- Team development
- Relationship building
- Analytical thinking
- Communication skills
- Event assistant experience
- Microsoft Office
Personal Information
- Driver's License
- Work Permit: Authorized to work in the US for any employer
Certification
- ServSafe, Food Handler Certification February 2023 to February 2026, Responsible Beverage Service May 2022 to May 2025, Food Safety Manager Certification
Languages
- Beginner Spanish
Timeline
Operations Manager in Training
Wolfgang Puck Catering
06.2026 - Current
Event Operations Manager
Redbird LA
05.2025 - 06.2026
Event Coordinator
Mina Joo Events
09.2023 - 05.2025
A/V Writer
Promoshin
03.2021 - 12.2021
Writer/Producer
The Second City
05.2018 - 09.2018
Server
Tsubaki
02.2017 - 03.2020
Gallery Intern
0-0 LA
02.2017 - 04.2017
Barista/Expo/Host
Republique
03.2016 - 02.2017
Hostess
République
02.2016 - 01.2017
High School Diploma -
Trinity High School