Joel Horman
Cedar Rapids
Summary
Results-driven account manager with expertise in client relations, vendor management, and strategic marketing. Proven ability to drive revenue through strong customer service and effective marketing campaigns.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Residential Account Manager
Quality Care
Coralville, IA
03.2025 - Current
- Developed and maintained strong client relationships to ensure satisfaction and retention.
- Oversaw revenue generation totaling 1.8 million dollars.
- Designed and executed comprehensive marketing campaigns to drive customer acquisition and retention.
- Coordinated efforts with production teams to maintain quality standards and foster clear communication with clients.
- Oversaw lawn health care programs across all four company branches.
- Coordinated vendor relationships to ensure timely product acquisition across all branches.
Lawn Health Care Production Manager
Quality Care
Coralville, IA
07.2018 - 03.2025
- Directed production scheduling to enhance workflow efficiency and ensure timely delivery.
- Managed team performance, providing mentorship and training to enhance skill development.
- Established quality control measures to ensure adherence to industry standards and regulations.
- Streamlined processes, reducing waste and increasing overall production effectiveness.
- Oversaw procurement processes for products and managed vendor relationships.
Lawn Health Care Technician
Quality Care
Coralville, IA
07.2010 - 07.2018
- Oversaw assigned routes, ensuring optimal efficiency and service quality.
- Cultivated robust client relationships to enhance collaboration and trust.
- Supported team members by providing assistance and guidance during critical tasks.
- Expanded route production across multiple delivery routes.
- Coordinated efforts with other divisions to support organizational goals and initiatives.
Education
Tipton Community School District
Tipton, IAAg Production Management
Kirkwood Community College
Cedar Rapids, IASkills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Excel proficiency
- Strategic marketing
- Sales proficiency
- Vendor management
- Product sourcing
- Team leadership
Certification
Certified Commercial Pesticide Applicator
Timeline
Residential Account Manager
Quality Care
03.2025 - Current
Lawn Health Care Production Manager
Quality Care
07.2018 - 03.2025
Lawn Health Care Technician
Quality Care
07.2010 - 07.2018
Tipton Community School District
Ag Production Management
Kirkwood Community College