Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joel Huston

Oasis,ID

Summary

  • Young professional with years of experience providing exceptional customer service, establishing and maintaining customer relationships, and working in collaborative environments.
  • Experienced in working with finances both as a teller and as an automotive sales representative, looking to utilize these skills in a less sales-oriented role.
  • Overall versatile candidate with a wide range of skills and experience for my age.

Overview

2
2
years of professional experience

Work History

Customer Specialist/Sales Associate

CarMax
11.2024 - Current
  • Assisted customers through the entirety of their car shopping journey.
  • Handled a variety of customer interactions and transactions such as vehicle sales, vehicle purchases, trade-ins, returns, etc.
  • Followed up with potential customers and maintained existing customer relationships via CRM software.
  • Also responsible for completing other miscellaneous duties as needed, including prepping cars for delivery and coordinating the sales floor.

Member Service Specialist

Idaho Central Credit Union
08.2023 - 11.2024
  • Assisted members in completing various transactions including but not limited to: deposits, withdrawals, issuing of official checks, and wire transfers.
  • Enhanced member satisfaction by providing exceptional customer service and addressing inquiries promptly.
  • Established strong relationships with members to foster loyalty and trust, contributing to a high retention rate.
  • Conducted thorough research to provide accurate information and recommendations, enabling informed decision-making by members.
  • Provided personalized financial guidance based on individual goals, helping members make well-informed decisions about their finances.
  • Assisted in training new team members, sharing best practices, and contributing to a cohesive work environment.

Education

High School Diploma -

Inspire Connections Academy
Boise, ID
06-2022

Skills

  • Customer service
  • Exceptional communication
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Attention to Detail
  • Multitasking Abilities
  • Information Gathering
  • Record-keeping
  • CRM software
  • Experience in sales

Timeline

Customer Specialist/Sales Associate

CarMax
11.2024 - Current

Member Service Specialist

Idaho Central Credit Union
08.2023 - 11.2024

High School Diploma -

Inspire Connections Academy

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