Joel Jaimes
Spring Hill
Summary
Dynamic and results-driven professional with a proven track record at EXP Realty LLC, adept in negotiation and market research. Leveraged strong communication and organizational skills to exceed sales targets and foster client relationships. Fluent in Spanish, excels in tech-savvy environments, ensuring seamless real estate transactions and enhancing customer satisfaction.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Real Estate Consultant
EXP Realty LLC
12409 Chaya Ct, Spring Hill, FL 34610
06.2019 - Current
- Assist clients in buying, selling, and renting properties, focusing on residential real estate.
- Develop and maintain relationships with clients, guiding them through the entire process to ensure a seamless experience.
- Negotiate offers, handle contracts, and provide expert advice on market trends and property values.
- Use local knowledge and professional networks to match clients with their ideal homes.
- Consistently meet or exceed sales targets by utilizing strong communication and interpersonal skills.
- Conducted thorough market research to guide clients through the decision-making process in purchasing properties.
- Collaborated with other real estate professionals such as attorneys and title agents to ensure seamless transactions for all parties involved.
Fraud Prevention Specialist
Bank of America
Tampa, FL
01.2020 - 05.2021
- Managed complex cases involving identity theft, credit card fraud, and other forms of financial crime, resulting in successful resolution for affected customers.
- Supported colleagues in navigating difficult situations involving potential fraud by providing timely advice based on professional expertise and experience.
- Reduced fraudulent activities through continuous monitoring of financial transactions and customer behaviors.
- Reviewed and updated policies regularly to ensure compliance with industry standards and regulatory requirements related to fraud prevention.
- Analyzed transaction patterns to identify and mitigate emerging fraud trends.
- Improved customer trust by promptly addressing and resolving fraud-related inquiries and complaints.
Area Sales Representative
JJ Taylor Distributing
Tampa, FL
03.2012 - 03.2019
- Consistently met or exceeded sales targets through relationship building, product promotion, and exceptional customer service.
- Promoted and sold additional products, driving sales growth through upselling and introducing new product offerings to existing customers.
- Assisted retail staff with planning and executing special events, promotions, and tastings to engage customers and boost sales.
- Designed and implemented visually appealing product displays that attracted customer attention and increased in-store sales.
- Delivered outstanding customer service, resolving issues and providing tailored solutions to meet the needs of each retail partner.
Liquor Sales Manager
Sweetbay Supermarket
Tampa, FL
09.2008 - 03.2017
- Increased customer satisfaction by implementing efficient store operations and maintaining a well-organized, clean environment.
- Ensured compliance with all health, safety, and legal regulations to maintain a safe shopping experience for customers.
- Developed strong relationships with vendors to secure favorable pricing and timely deliveries of products.
- Optimized store layout for increased foot traffic flow, resulting in higher sales conversion rates.
Liquor Sales Manager
Albertsons
Tampa, FL
07.1997 - 08.2008
- Managed and oversaw the liquor sales department, responsible for meeting sales targets and maintaining inventory levels.
- Handled purchasing and inventory control to ensure product availability and cost-effectiveness.
- Created and maintained weekly schedules for the sales team to ensure adequate staffing and operational efficiency.
- Generated profit and loss statements, tracking sales data to optimize profitability and sales strategies.
- Provided outstanding customer service, resolving issues, and ensuring a positive shopping experience.
- Trained, motivated, and supported a team of employees, enhancing their product knowledge and sales performance.
Education
Real Estate
Bob Hogue School of Real Estate
Tampa, FL04-2019
High School Diploma -
Robinson Sr High School
Tampa, FL06-1999
Skills
- Strong communication skills
- Leads prospecting
- Market research
- Strong organizational skills
- Client management
- Active Florida real estate license
- Negotiation expertise
- Sales presentation
- Social media marketing
- Buyer contracts
- FLUENT IN SPANISH
- Tech-Savvy
Accomplishments
- Helped over 60 families buy, sell or invest in real estate over my 5 year career.
- Completed over 20 successful real estate transactions in the last year.
- Coached and Mentored over 5 fellow agents to successful closings.
Certification
- Real Estate Salesperson License - Florida Real Estate Commission.
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
Languages
Spanish
Native or Bilingual
Timeline
Fraud Prevention Specialist
Bank of America
01.2020 - 05.2021
Real Estate Consultant
EXP Realty LLC
06.2019 - Current
Area Sales Representative
JJ Taylor Distributing
03.2012 - 03.2019
Liquor Sales Manager
Sweetbay Supermarket
09.2008 - 03.2017
Liquor Sales Manager
Albertsons
07.1997 - 08.2008
Real Estate
Bob Hogue School of Real Estate
High School Diploma -
Robinson Sr High School