Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Joel Jean Baptiste

North Miami,FL

Summary

Dedicated Houseperson at Loews Miami Beach Hotel, skilled in laundry management and maintenance coordination. Enhanced guest satisfaction through meticulous housekeeping and efficient supply management. Proactively addressed urgent maintenance issues, contributing to a pristine environment and streamlined operations. Recognized for teamwork and commitment to sustainability through effective waste management practices.

Overview

10
10
years of professional experience

Work History

Houseperson

Loews Miami Beach Hotel
03.2015 - Current
  • Performed minor maintenance tasks, contributing to the upkeep of the facilities.
  • Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
  • Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
  • Enhanced guest satisfaction by maintaining a clean and orderly hotel environment.
  • Managed trash removal and recycling efforts to maintain a sanitary property and reduce environmental impact.
  • Collaborated with team members to maintain inventory of supplies and linens for streamlined operations.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Refilled par stock of guest amenities and supplies in each housekeeping storage area.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Handled requests for extra linens, toiletries and other supplies.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Polished fixtures to achieve professional shine and appearance.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.

Education

High School Diploma -

College Saint-Paul
Haiti
06-1995

Skills

  • Laundry management
  • Maintenance coordination
  • Housekeeping tasks
  • Cleaning techniques

Guest room cleaning

Languages

French
Native or Bilingual

Certification

Fire Fighter 19 years of exprience having training from Dallas Fort Worth fire school.

Timeline

Houseperson

Loews Miami Beach Hotel
03.2015 - Current

High School Diploma -

College Saint-Paul

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