Joel Jerez
Perth Amboy
Summary
20 year old College Student Majoring in Business with a concentration on Accounting, whose won employee of the month on several occasions for an amazing worth ethic. I've Excelled in things like elevating sales by 74%, by showcasing exceptional inventory control and team management skills. Achieved a 95% customer satisfaction rate at Chipotle, demonstrating a strong blend of analytical and interpersonal abilities.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Applegreen
04.2024 - Current
- Handled cash accurately and prepared deposits of over $50,000.
- Assisted in recruiting, hiring and training of over 100+ team members.
- Spiked up sales to be 74% higher than those managing the previous year.
- saved the company $10,000 in waste by budgeting and perfecting time performances.
Service Manager
Chipotle
08.2021 - 04.2024
- Oversaw daily store operations, including managing inventory, food preparation, quality control, and food safety standards. Ensure that all processes adhere to Chipotle’s high standards for speed and efficiency.
- Achieved a consistent 95% customer satisfaction rate through effective problem-solving and maintaining high-quality service standards, as measured through customer feedback and surveys.
- Contributed to a 15% increase in sales during peak holiday seasons by optimizing team productivity and reducing service wait times.
- Reduced food waste by 12% through improved inventory management practices and tighter control over portion sizes and stock rotation.
Education
High School Diploma -
Middlesex County College
Edison, NJ05-2027
Skills
- Native English and Spanish bilingual speaker
- Employee of the month on several occasions
Accomplishments
- Achieved a huge increase in sales through effectively collaborating with tens of trained employees.
- Documented and resolved excessive waste which led to better inventory stock and sales.
Timeline
Assistant General Manager
Applegreen
04.2024 - Current
Service Manager
Chipotle
08.2021 - 04.2024
High School Diploma -
Middlesex County College