Joel LaManna
Succasunna,NJ
Summary
Authorized to work in the US for any employer Skilled Patient Care Technician offering demonstrated expertise in patient support developed over a little less than 2 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
6
6
years of professional experience
Work History
Patient Experience Liaison
Atlantic Health System
02.2022 - Current
- During my time here, I have learned a vast knowledge of medical terminology regarding cardiac procedures and expectations of said procedures.
- My job duties include, but not limited to, checking in outpatients, transporting patients to the pre-operating room for procedures, going over vital information with family members, locating patients around the hospital for family members or doctors, and conducting the waiting room to be a safe environment for all
- Trained all volunteers, providing direct supervision, ongoing development and continuing education to said volunteers.
- Established and maintained effective communication with clinical team members, physicians and the community to promote high quality patient care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Demonstrated respect, friendliness and willingness to help wherever needed
Greeter/Screener
Atlantic Health System
12.2021 - 02.2022
- Due to COVID-19 restrictions, I have to maintain all people who enter the hospital the following; the person keeps on his/her/their mask, maintains social distance in the waiting rooms, and follows all rules of the hospital.
- Complied with all federal, state and local regulations as well as company rules.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- In this role I handle all visitors, checking in and out, to give them prompt service while applying COVID-19 restrictions for the hospital
- Screened over 200 visitors per day to determine a healthy visit to the hospital.
- Used time management effectively and efficiently to multi-task in numerous areas of the hospital
- These areas include, but are not limited to, the Surgical Access Unit, the Cardiac Access Unit, and the main hospital entrance
Fulfillment Team Member
TargetCW
04.2020 - 10.2021
- Checked inventory and selected products from specific locations based upon availability.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Collaborated with team members to complete timely orders and avoid delays.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Use of electrical equipment is required such as wave or crown motorized tools to help reach pallets of items
Driver
Tuttle Funeral Home
06.2019 - 06.2020
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Drove company vehicles to transport remains or families to services.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
- Arranged floral tributes and lights around caskets in visitation rooms and chapels.
- Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
Pizza Cook, Delivery Driver, Deli Clerk, Cashier, Junior Assistant Manager
ANTHONY AND SONS
04.2017 - 08.2019
- Monitored and maintained clean working areas and cooking surfaces.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
- Received incoming customer calls, recording order details and personal information and issuing estimates as to preparation and delivery times.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Prepared fresh dough and other pre-made items, following store recipes to mix ingredients, allowing for sufficient rising or cooking and placing in cooler for storage until needed.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
Education
Associate - Music Education
County College of Morris - Township
High school diploma - None
Roxbury High School
06.2017
Skills
- Development in any professional field
- Healthcare Expertise
- Multi-Line Telephone Systems
- Regulatory Requirements
- Medical Terminology (2 years)
- Microsoft Office (7 years)
- Customer Service (6 years)
- Data entry
- Phone etiquette
- Inventory control (4 years)
- Spanish - Intermediate
- Assessments
- Identifying and resolving common customer issues
Accomplishments
- AHS PRIDE recipient.
Timeline
Patient Experience Liaison
Atlantic Health System
02.2022 - Current
Greeter/Screener
Atlantic Health System
12.2021 - 02.2022
Fulfillment Team Member
TargetCW
04.2020 - 10.2021
Driver
Tuttle Funeral Home
06.2019 - 06.2020
Pizza Cook, Delivery Driver, Deli Clerk, Cashier, Junior Assistant Manager
ANTHONY AND SONS
04.2017 - 08.2019
Associate - Music Education
County College of Morris - Township
High school diploma - None
Roxbury High School
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