Joel Lamanna
Succasunna,NJ
Summary
Dynamic Medical Office Associate with a proven track record at Atlantic Health System, excelling in data entry and records management. Enhanced patient care coordination through effective communication and critical thinking, resulting in improved operational efficiency. Adept at multitasking and organization, ensuring seamless office operations and superior patient experiences.
Overview
9
9
years of professional experience
Work History
Medical Office Associate
Atlantic Health System Urgent Care
Newton, NJ
09.2024 - Current
- Streamlined office operations by organizing and updating medical files, ensuring easy access for healthcare providers.
- Improved patient care coordination by proactively communicating with insurance companies, laboratories, and other specialists.
- Facilitated smooth daily operations within the medical office by coordinating staff schedules, managing supply inventory, and overseeing facility maintenance tasks.
- Boosted productivity within the medical office through effective management of administrative tasks such as billing, coding, and data entry.
- Managed stock levels by handwritten inventory tracking systems, ensuring accurate supply availability for uninterrupted medical operations over a 3-month period.
Patient Experience Liaison
Atlantic Health System
Morristown, NJ
02.2022 - 09.2024
- Served as the primary point of contact, fostering strong relationships between Patients and Team Members.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Collaborated closely with department heads to identify opportunities for process improvement initiatives.
Greeter Screener
Atlantic Health System
Morristown, NJ
11.2021 - 02.2023
- Due to COVID-19 restrictions, providing proper PPE to ensure safety to all patients, visitors, and team members.
- Complied with all federal, state and local regulations as well as company rules.
- Interacted with public to give directions, advocate rules and respond to inquiries.
- Responded effectively to security incidents and provided guidance regarding security procedures.
Fulfillment Team Member
TargetCW
Rockaway, NJ
04.2020 - 10.2021
- Checked inventory and selected products from specific locations based upon availability.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Operated warehouse equipment, and reported instances of safety code violations to management.
- Collaborated with team members to complete timely orders and avoid delays.
Driver
Tuttle Funeral Home
Randolph, NJ
06.2019 - 06.2020
- Prepared facilities for funeral visitations and memorial services, arranging chairs, flower arrangements, for viewing of the loved one.
- Welcomed families guiding them into appropriate visitation rooms or chapel.
- Drove company vehicles to transport the deceased.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing and eventual burial or cremation.
- Drove family of the deceased to/from locations while maintaining professional conversations.
Line Cook
Anthony and Sons Bakery
Succasunna, NJ
05.2017 - 08.2019
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Education
High School Diploma -
Roxbury High School
Roxbury, NJ01.2017
Liberal Arts Degree - Minor in Education
County College of Morris
Randolph, NJSkills
- Data entry and records management
- Spreadsheet tracking
- HIPAA and healthcare compliance
- Coding procedures
- Attention to detail
- Multitasking and organization
- Computer proficiency
- Teamwork and collaboration
- Critical thinking
- Office administration
- Time management
- Appointment management
Timeline
Medical Office Associate
Atlantic Health System Urgent Care
09.2024 - Current
Patient Experience Liaison
Atlantic Health System
02.2022 - 09.2024
Greeter Screener
Atlantic Health System
11.2021 - 02.2023
Fulfillment Team Member
TargetCW
04.2020 - 10.2021
Driver
Tuttle Funeral Home
06.2019 - 06.2020
Line Cook
Anthony and Sons Bakery
05.2017 - 08.2019
High School Diploma -
Roxbury High School
Liberal Arts Degree - Minor in Education
County College of Morris