Joel Martin
Joplin,Missouri
Summary
Servant Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
10
10
years of professional experience
Work History
Front End Academy Trainer
Walmart
Joplin, MO
09.2025 - Current
- Drove strong customer experience and customer engagement metrics with scores consistently above goal
- Conducted regular team huddles to align with store goals and foster open communication among team members.
- Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient front end operation
Fresh Academy Trainer
Walmart
Joplin, MO
07.2022 - 09.2025
- Verified proper inventory levels, product quality and freshness.
- Adhere to safety and cleanliness standards and maintained equipment.
- Performed daily compliance inspections and checked temperature environment to maximize food safety.
Team Lead
Walmart
Joplin, MO
09.2021 - 07.2022
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
Department Manager
Walmart
Joplin, MO
02.2020 - 12.2020
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Sales Associate
Walmart
Joplin, MO
04.2016 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate of Arts - General Studies
Crowder College
Neosho, MO10-2021
Skills
- Exceptional Communicator
- Customer Engagement
- Result Interpretation
- Retail Metrics and Goals
- Effective Merchandise Presentation
- Operational Efficiency
- Motivational Leadership
- Overseeing Daily Activities
Timeline
Front End Academy Trainer
Walmart
09.2025 - Current
Fresh Academy Trainer
Walmart
07.2022 - 09.2025
Team Lead
Walmart
09.2021 - 07.2022
Department Manager
Walmart
02.2020 - 12.2020
Sales Associate
Walmart
04.2016 - 10.2018
Associate of Arts - General Studies
Crowder College