JOEL MCDANIEL
Erath
Summary
Sales Associate with a robust track record in customer service and sales, leveraging merchandising expertise and communication skills to enhance customer experience and drive sales. Proficient in inventory control and store planning, ensuring efficient stocking and replenishing to meet customer needs. Committed to maximizing sales opportunities by building rapport and loyalty with customers, aiming to contribute to a dynamic retail environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
AT&T
Crowley
10.2025 - Current
- Assisted customers with product selection and service inquiries.
- Maintained knowledge of current promotions and service offerings.
- Processed customer transactions accurately and efficiently.
- Demonstrated products to educate customers on features and benefits.
- Resolved customer complaints promptly to ensure satisfaction.
- Greeted customers and provided exceptional customer service.
Sales Associate
T-Mobile
Abbeville
11.2023 - 06.2025
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about plans, devices, and troubleshoot issues.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Tie back products to customers every day life to maximize sales opportunities.
Freight Team Associate
The Home Depot
Broussard
01.2023 - 10.2023
- Loaded and unloaded trucks.
- Scanned items on arrival and departure to create accurate tracking records.
- Kept work areas neat and tidy by removing paper, trash and debris and sweeping floors.
- Operated pallet jacks and forklifts to move freight and load trucks.
Merchandising Specialist
Way To Go Merchandising
Missoula
01.2022 - 12.2022
- Improved the overall appearance of the store by paying close attention to product and display placement.
- Merchandised new stock in order to attract customers.
- Reordered items and kept track of product inventory.
- Used strategic merchandising to improve store displays and appearance.
- Created eye-catching and unique visual displays to pique customer interest and increase sales.
- Used established planograms to arrange consistent shelves, bins, and racks.
Education
High School Diploma -
Erath High School
Erath, USSkills
- Inventory control
- Organized
- Customer service
- Merchandising expertise
- Store planning and design
- Stocking and replenishing
- Communication skills
- Maximizing sales opportunities
Timeline
Sales Associate
AT&T
10.2025 - Current
Sales Associate
T-Mobile
11.2023 - 06.2025
Freight Team Associate
The Home Depot
01.2023 - 10.2023
Merchandising Specialist
Way To Go Merchandising
01.2022 - 12.2022
High School Diploma -
Erath High School