Joel Patterson
Shreveport,LA
Summary
Dynamic Operations Manager with a proven track record at J and J Brothers Construction, excelling in team leadership and problem-solving. Enhanced productivity through streamlined processes and cost-saving strategies, while ensuring regulatory compliance and quality assurance. Committed to mentoring staff and driving operational excellence in fast-paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Operations Manager
J and J Brothers Construction
Shreveport, LA
03.2023 - Current
- Oversaw daily operations to ensure project timelines and budgets were met efficiently.
- Streamlined workflow processes, enhancing productivity across multiple construction sites.
- Mentored junior staff, fostering skill development and promoting safety compliance.
- Implemented cost-saving strategies that reduced operational expenses without sacrificing quality.
- Quality Control
- inspecting materials/products
- Analyzing data
- identifying defects
- collaborating with teams
- maintaining equipment
- documenting processes
- using action verbs and metrics tc show impact
Line Haul Driver
Saia LTL Freight
Shreveport, LA
2019 - 2023
- Operated heavy-duty trucks for long-distance transport of freight across multiple states.
- Ensured compliance with safety regulations and industry standards during all driving operations.
- Conducted pre-trip inspections to maintain vehicle safety and reliability for line haul routes.
- Managed timely pickups and deliveries, ensuring customer satisfaction and adherence to schedules.
- Mentored junior drivers on safe driving practices and efficient freight handling techniques.
- Collaborated with dispatch team to optimize route planning and reduce transit times effectively.
- Quilty Control focusing heavily on maintaining quality/condition of goods.
Operations Manager
Old Dominion Freight
Shreveport, LA
2007 - 2019
- Coordinated with subcontractors and suppliers to optimize resource allocation and scheduling.
- Conducted regular site inspections to ensure adherence to safety regulations and standards.
- Developed training programs focused on best practices in construction management and safety protocols.
- Analyzed project performance data to identify areas for improvement and drive operational excellence.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Quality Control ensuring accurate freight classification, weight, and measurement, preventing billing errors, and upholding service standards, often involving inspecting shipments, Quality control is embedded through constant monitoring of freight handling, safety compliance (OSHA, DOT), and employee development, ensuring perfect deliveries and minimizing damage.
Bakery Team Lead
Walmart
Atlanta, TX
2004 - 2007
- Led daily bakery operations, ensuring product quality and adherence to safety standards.
- Mentored team members, fostering skill development and enhancing overall performance.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Implemented new baking techniques, resulting in improved product consistency and customer satisfaction.
- Coordinated scheduling for staff, optimizing labor resources during peak hours.
- Developed training programs for new hires, promoting best practices in food safety and production methods.
- Quality control food safety, inventory, and team leadership. Quality control is an inherent and vital part of the role.
Produce Manager
Brookshires Grocery Co
Shreveport, LA
1997 - 2004
- Oversaw daily produce operations ensuring compliance with quality standards
- Trained and mentored staff on best practices for inventory management
- Implemented efficient stocking processes to enhance product availability
- Monitored sales trends to optimize product selection and pricing strategies
- Conducted regular inspections to ensure safety and cleanliness in produce department
- Analyzed customer feedback to improve service delivery and product assortment
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Collaborated with suppliers to maintain fresh product offerings and negotiate pricing
- Developed promotional displays to drive customer engagement and increase sales
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Coached and mentored new team members.
- Quality Control by ensuring fresh, appealing products, enforcing food safety (HACCP/Serv Safe), leading staff, controlling inventory, and driving sales through great displays and customer service, all while maintaining profitability and compliance with company standards.
Education
High School Diploma - Business DECA
Bloomburg High Scholl
Bloomburg, TX05.1999
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Decision-making
- Staff management
- Customer relationship management
- Regulatory compliance
- Quality assurance controls
- Delegation
- Critical Thinking
- Attention to detail
- SAP, MS Office Suite
Certification
Life Coach
Timeline
Operations Manager
J and J Brothers Construction
03.2023 - Current
Line Haul Driver
Saia LTL Freight
2019 - 2023
Operations Manager
Old Dominion Freight
2007 - 2019
Bakery Team Lead
Walmart
2004 - 2007
Produce Manager
Brookshires Grocery Co
1997 - 2004
High School Diploma - Business DECA
Bloomburg High Scholl