JOEL PEDRETTI
Chico,CA
Summary
Dedicated professional with a proven track record in customer service and team leadership. Skilled in budget management and operational compliance, consistently achieving performance targets while implementing cost-saving measures.
Overview
26
26
years of professional experience
Work History
Assistant General Manager
Applebees
Colorado Springs, CO
09.2000 - Current
- Ensured that customer service standards were met or exceeded at all times.
- Motivated and led team members to work together to achieve targets.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Ensured compliance with company policies, procedures, and regulations.
- Initiated cost-saving measures to optimize operational expenses and increase profitability.
Restaurant Manager
Strings Cafe - Folsom
Folsom, California
11.1999 - 08.2020
- Developed marketing strategies to increase restaurant visibility and customer engagement.
- Ensured compliance with health and safety regulations to maintain a safe dining environment.
- Coordinated special events and promotions to attract diverse clientele and increase sales.
- Reviewed menu offerings regularly to ensure alignment with customer preferences and trends.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelor of Arts - General Studies
Western State
Gunnison, CO09-1980
Skills
- Customer service
- Team leadership
- Budget management
- Performance evaluation
- Operational compliance
- Cost optimization
- Employee training
- Motivational skills
- Cost analysis and savings
- Staff recruitment
Timeline
Assistant General Manager
Applebees
09.2000 - Current
Restaurant Manager
Strings Cafe - Folsom
11.1999 - 08.2020
Bachelor of Arts - General Studies
Western State