Joel Powell
Rockwall
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results through leadership and adaptability to changing needs.
Overview
15
15
years of professional experience
Work History
Underwriter/Office Manager
Taylor Bail Bonds and Ensearch Bail Bonds
10.2019 - Current
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Worked with local government, judges, district attorneys, county clerks, etc. to maintain operating standards within the confines of bail bond law.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Drove company efficacy and standards across 8 different counties and offices while maintaining and cultivating relationships with all local municipalities.
Discovery Supervisor
DocuReady, Inc.
08.2015 - 09.2019
- Oversaw daily operations of both remote and in-house staff, ensuring comprehension and timely completion of tasks.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Managed and motivated employees to be productive and engaged in work.
Discovery Supervisor
The Mulligan Law Firm
03.2010 - 07.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Worked directly with counsel and appointed overseers for each line of litigation ensuring that submissions were accurate and secure.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- In charge of hiring, firing, and full training of support staff.
- Maintained detailed communications with trustees appointed through the Supreme Court for Plaintiffs and Clients.
Education
2006-2007 - Business
Texas Tech
Lubbock, TXAssociates Degree Business - Business Management
Virginia College
Phoenix, AZ12-2009
Skills
- Evaluation and Efficiency
- Analyzing data
- Team leadership
- Documentation review
- Decision-making
- Self-Starter
- Risk assessment
- Work Relations
- Generative Writing
- Quality control
Timeline
Underwriter/Office Manager
Taylor Bail Bonds and Ensearch Bail Bonds
10.2019 - Current
Discovery Supervisor
DocuReady, Inc.
08.2015 - 09.2019
Discovery Supervisor
The Mulligan Law Firm
03.2010 - 07.2015
2006-2007 - Business
Texas Tech
Associates Degree Business - Business Management
Virginia College
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