Joel Ramirez
Chicago,IL
Summary
Hello, my name is Joel Ramirez. I am 19 years old, and ever since I was able to work at the age of 15, I've been ambitious and driven to succeed in any work environment in which I am placed. I'm very attentive and eager when it comes to learning new skills that someone has to offer. I am very outgoing, and I have great communication skills, and I am a great closer! I will do everything in my power to get any deal that comes my way done. I hope you find this introduction about me to be informative as to who I am, and I would love to show you what I am capable of. I am highly motivated, with a background in retail sales, skilled in customer service, and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate
Dicks Sporing Goods
Chicago, IL
11.2023 - Current
- Answered incoming telephone calls to provide store, products and services information.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed credit card transactions quickly and securely.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Attended weekly team meetings to review performance goals and objectives.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Described merchandise and explained use, operation and care.
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Greeted customers and provided exceptional customer service.
Breakfast line cook
Nobu Chicago
Chicago, IL
04.2023 - 10.2024
- Operated fryers and grills according to instructions to maintain safety and food quality
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures
- Set up workstations with needed ingredients, utensils and cooking equipment
- Followed proper food handling methods and maintained the correct temperature of food products
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports
- Assisted in preparation of menu items ranging from burgers to sandwiches
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness
Cook/Cashier Assistant/Games Attendant
Chuck E. Cheese
Miami, FL
07.2021 - 01.2022
- Helped supervisors control customer flow and backed-up lines by running registers during busy periods
- Built and maintained productive relationships with employees
- Scanned items and checked pricing on the cash register for accuracy
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction
- Verified customer age requirement for alcohol or tobacco purchases
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer
- Assisted customers by providing information and resolving complaints
Line Cook
The Berry Farms
Miami, FL
01.2021 - 07.2021
- Opened or closed the kitchen daily by preparing supplies, ingredients and stock stations
- Distributed needed items to team members with efficiency in a high-volume environment
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products
Education
High School Diploma -
Penn Foster
Online School05-2024
Coral Gables Senior High School
Coral Gables, FLSkills
- Time Management
- Professional Attitude
- Cooperative Attitude
- Written and Verbal Communication
- Math Skills
- Guest relations
- Flexible schedule
- Building rapport
- Client service
- Sales strategies
- Reliable and punctual
- Teamwork and collaboration
- Complex Problem-solving
- Strategic planning
- Friendly and outgoing
Languages
- English
- Spanish
LANGUAGES
Spanish
Professional
Timeline
Sales Associate
Dicks Sporing Goods
11.2023 - Current
Breakfast line cook
Nobu Chicago
04.2023 - 10.2024
Cook/Cashier Assistant/Games Attendant
Chuck E. Cheese
07.2021 - 01.2022
Line Cook
The Berry Farms
01.2021 - 07.2021
High School Diploma -
Penn Foster
Coral Gables Senior High School
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