Joel Schneck
Garland
Summary
Developed strong communication and problem-solving skills in high-paced customer service environment. Adaptable and ready to bring these transferable skills into new field with focus on achieving positive outcomes. Open to exploring opportunities that leverage background in guest relations and service excellence.
Overview
1
1
year of professional experience
Work History
Front of House Associate
Chick-fil-A
02.2023 - 06.2024
- Remembered, recited and promoted variety of menu items.
- Handled customer complaints professionally and efficiently, maintaining a high level of customer satisfaction.
- Trained new hires on front of house procedures, contributing to a cohesive team dynamic.
- Maintained a clean and inviting environment for guests, ensuring a positive dining experience.
Education
BBA - Mathematics
Baylor University
Waco, TX05-2025
Skills
- Customer service expertise
- Phone etiquette
- Food safety awareness
- Cash handling proficiency
- Team collaboration
- Training and mentoring
- Payment processing
Timeline
Front of House Associate
Chick-fil-A
02.2023 - 06.2024
BBA - Mathematics
Baylor University
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