Joel Stanford

Store Associate

Ingles Grocery Store

10.2021 - 03.2023

Increased sales and customer satisfaction through personalized servicing.
Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
Worked with loss prevention in monitoring shopper behavior.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Created inviting environment for customers by maintaining store organization and cleanliness.
Built customer loyalty and retention by delivering excellent shopping experiences.
Developed strong rapport with customers and created positive impression of business.
Prioritized helping customers over completing other routine tasks in store.
Maintained tidy and organized store to comply with cleanliness standards.
Greeted customers, helped locate merchandise, and suggested suitable options.
Due to my strong work ethic and hard work in ensuring all customers had the best possible experience in our store, I was given a $1 raise within 6 months of work (standard raises were 25 cents after 1 year of work).
I was regularly trusted with complex and irregular issues, including many well outside of my job description.
Got along well with my co-workers without spending to much time or energy sitting and chatting.
Was almost always chosen to train any new employees on things both inside and outside of my job description.