Joel Valdez
Easton,PA
Summary
Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Shift Leader
Five Guys
3770 Dryland Way Unit 1300
01.2025 - Current
- Supervised team members to ensure efficient service during peak hours.
- Trained new employees on food preparation and customer service standards.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Implemented procedures to enhance food safety and sanitation compliance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Cleaning Technician
Keystone Foods
06.2020 - 12.2022
- Operated and maintained machinery to ensure optimal performance and safety.
- Performed routine inspections to monitor equipment functionality and compliance with safety standards.
- Contributed to the overall cleanliness and upkeep of the building to maintain a safe and efficient work environment.
- Assisted with troubleshooting and basic repairs to minimize downtime and ensure continuous operations.
Education
High School Diploma - undefined
Wilson Are School District
01.2018
Skills
- Time Management
- Basic Problem Solving
- Quick Learner
- Attention To Detail
- Fast Thinking
- Ambitious
Certification
Serve Safe Certificate
Timeline
Shift Leader
Five Guys
01.2025 - Current
Cleaning Technician
Keystone Foods
06.2020 - 12.2022
High School Diploma - undefined
Wilson Are School District