Summary
Overview
Work History
Education
Skills
Additional Information
Projects Films
Skill Summary
Leadership Experience
Certification
Interests
Timeline
Generic

JOEL A. TERRERO

Orlando,FL

Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Eager to obtain a position that utilizes communication, language skills, computer proficiency, Route sales experience, customer service & film production skills.

Overview

18
18
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work History

Account Sales Representative

PepsiCo
Orlando, WV
02.2015 - Current
  • Merchandising stores & product locations
  • Handling sales, customer altercations & needs.
  • Developed and implemented sales strategies to increase revenue.
  • Met existing customers to review current services and expand sales opportunities.
  • Worked within specific geographic territory to cultivate new prospects, cross-sell solutions, reach goals, and close sales.
  • Expanded market share by strategically targeting untapped industries and territories within our target audience segments.
  • Built strong relationships with clients through exceptional customer service and regular follow ups.
  • Growing accounts on given routes by 20%

Route Sales Representative

Mission Foods
05.2013 - 02.2015
  • Managing all store receivers, customer, manager concerns, and warehouse freight.
  • Assisted with sorting and organizing stockroom items.
  • Collaborated with customers to identify needs and provided catered solutions
  • Developed strong customer base through efficient and reliable service.
  • Operated delivery vehicles safely and efficiently.
  • Completed daily pre- and post-trip vehicle inspections.
  • Stocked shelves and loaded orders to prepare deliveries.

Associate

Walmart
03.2011 - 02.2015
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Led training sessions for new employees to ensure smooth integration into company culture and workflow.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to store.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

CSC Event Staff

CSC Contemporary Services
08.2010 - 03.2011
  • Planned and maintained event timelines to track milestones and successfully reach event goals.
  • Maintained clean facilities throughout events, contributing to overall guest satisfaction levels.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.
  • Resolved event-related issues promptly, leading to satisfied clients and positive feedback on post-event surveys.
  • Followed strict guidelines for handling confidential information.
  • Collaborated with vendors to secure necessary event services and supplies.
  • Implemented efficient check-in processes, minimizing wait time for guests upon arrival at events.
  • Operated audio and video equipment for movie presentations.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Assisted with special events by working premieres, private screenings and charity events.
  • Hung up movie posters, banners and decorations for promotional events.
  • Responded to inquiries from attendees and addressed any issues or complaints.
  • Implemented event protocols to maintain safety and security of all attendees.

Counselor

Robert & Joan Lee Boys & Girls Club
02.2010 - 07.2010
  • Assisting in running art, indoor, and sports-related programs for kids.
  • Kept athletic games, equipment and facilities organized and maintained.
  • Implemented camp activities fostering physical, social, and emotional growth.
  • Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
  • Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
  • Coordinated meal planning efforts with kitchen staff, ensuring dietary needs were met while maintaining budget constraints.
  • Implemented safety protocols during recreational activities, reducing risk of injuries among campers.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.

Neil Auditorium Event Staff

State College Of Florida (SCF)
01.2006 - 12.2009
  • Running follow spot lights.
  • Supported continuous improvement initiatives by participating in debrief meetings and providing constructive feedback on event operations.
  • Contributed to increased event attendance through effective promotional efforts on social media platforms.
  • Assisted in successful execution of events by setting up and breaking down equipment, signage, and decorations.
  • Ran concession stand by preparing food and serving drinks for patrons.
  • Facilitated seamless transitions between speakers or performers by assisting with stage setups and technical support.
  • Inspected tickets and customer IDs, checking for appropriate age requirements.
  • Streamlined communication between event team members using walkie-talkies or other devices as needed during large-scale functions.
  • Trained new employees in proper theater procedures and policies to achieve employee efficiency.

Biology & Chemistry Student Aid

State College Of Florida (SCF)
01.2006 - 12.2009
  • Assisting with hazardous material and chemical substances.
  • Applied effective time management techniques to meet tight deadlines.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Strengthened communication skills through regular interactions with others.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Resolved problems, improved operations and provided exceptional service.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Tutor

State College Of Florida (SCF)
08.2007 - 12.2007
  • Assisting a variety of students with English & language arts related classes.
  • Conducted tutoring sessions at schools, homes and public spaces.
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Utilized various assessment tools to evaluate student progress and adjust instruction accordingly for optimal results.
  • Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.

Education

Bachelor of Arts - Cinema Studies

University Of Central Florida (UCF)
Orlando, FL
08.2012 - 05.2017

AA - Liberal Arts & Sciences

State College of Florida (SCF)
Bradenton, FL
01.2006 - 05.2009

Skills

Team Oversight

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Additional Information

GPA: 3.4/4.0

Projects Films

  • Undergraduate Unifying Theme short film
  • UCF Unifying Theme Spring scholarship 2nd place winner
  • Film Slam 2013 festival 3rd place winner.

Skill Summary

  • Language arts
  • Communication
  • Speech
  • Writing
  • Film production
  • Editing
  • Teaching
  • Customer service
  • Stage production

Leadership Experience

State College of Florida Earth Club President, SCF, Bradenton, FL, 9/14/2006, 9/1/2009 

  • Organizing trips & events.
  • Running charities and fundraisers.
  • Preparing documents for club trips & attending school meetings as club representation.
  • Participating in community service activities, such as Keep Manatee Beautiful, assisting with beach cleanups, working on video-related projects for the organization.


State College Of Florida History Club Council, SCF, Bradenton, FL, 8/2006, 9/2007

  • Organizing events.
  • Managed fundraisers.
  • Planned & organized field trips.

Certification

CompTIA+

Interests

Film

Reading

Technology

Animals

Science

Travel

Painting & Drawing

Timeline

Account Sales Representative

PepsiCo
02.2015 - Current

Route Sales Representative

Mission Foods
05.2013 - 02.2015

Bachelor of Arts - Cinema Studies

University Of Central Florida (UCF)
08.2012 - 05.2017

Associate

Walmart
03.2011 - 02.2015

CSC Event Staff

CSC Contemporary Services
08.2010 - 03.2011

Counselor

Robert & Joan Lee Boys & Girls Club
02.2010 - 07.2010

Tutor

State College Of Florida (SCF)
08.2007 - 12.2007

Neil Auditorium Event Staff

State College Of Florida (SCF)
01.2006 - 12.2009

Biology & Chemistry Student Aid

State College Of Florida (SCF)
01.2006 - 12.2009

AA - Liberal Arts & Sciences

State College of Florida (SCF)
01.2006 - 05.2009
JOEL A. TERRERO