Joelieana Wilcox
Modesto,CA
Summary
Professional in social services, adept at providing support and resources to various populations. Proven ability to impact client lives positively through effective service coordination and individualized care plans. Reliable team collaborator who adapts to changing needs while maintaining focus on achieving meaningful results. Skilled in case management and client advocacy. Prepared to start a career and make meaningful contributions with commitment and drive.
Overview
5
5
years of professional experience
Work History
Social Services Assistant
Valley Skilled Nursing Center
Modesto, CA
11.2025 - Current
- Documented resident progress and observations, ensuring accurate care records.
- Provided support to social workers in case management and resource referrals.
- Communicated effectively with residents, families, and healthcare team members to address concerns.
- Contributed to maintaining a safe and welcoming environment for all residents.
- Supported the professional development of team members by sharing knowledge, experience, and insights into effective practice within the field of social services assistance.
Shift Leader
Mountain Mike's Pizza
Modesto, CA
03.2021 - Current
- Supervised daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored team members on operational standards and customer service excellence.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Led initiatives to improve team performance, fostering a collaborative work environment.
Certified Nursing Assistant
Valley Skilled Nursing Center
Modesto, CA
09.2022 - 06.2023
- Assisted with daily living activities, ensuring patient comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained clean and safe environment in compliance with health regulations.
- Documented patient care accurately in electronic health records systems.
- Collaborated with healthcare team to enhance patient-centered care approaches.
Education
Bachelor of Science - Child Development (Child & Family Services)
California State University, Stanislaus
Turlock, CA05-2026
Skills
- Disability support
- Teamwork and collaboration
- Problem-solving abilities
- Adaptability and flexibility
- Documentation skills
- Document management
- Reliability
- Excellent communication
Timeline
Social Services Assistant
Valley Skilled Nursing Center
11.2025 - Current
Certified Nursing Assistant
Valley Skilled Nursing Center
09.2022 - 06.2023
Shift Leader
Mountain Mike's Pizza
03.2021 - Current
Bachelor of Science - Child Development (Child & Family Services)
California State University, Stanislaus
Internship Experience
Behavioral & Educational Strategies & Training (BEST) - 20 hours of hands on experience
Disability Resource Agency For Independent Living (DRAIL) - 72 hours of hands on experience
Crickets Hope - 96 hours of hands on experience