Summary
Work History
Education
Skills
Timeline
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Joella Koss

San Diego ,California

Summary

Motivated Banqet Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Work History

Banquet server

The Rady Shell at Jacobs Park
222 Marina Parkway, San Diego CA 92101
04 2022 - Current
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
  • Assisted with dining room set up prior to and after service period.
  • Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
  • Arranged linens and table settings according to seating plan and event theme.
  • Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
  • Responded to guest inquiries and requests promptly and courteously.

Education

Bachelor Of Science - Foods And Nutrition

San Diego State University
05.2017

Skills

  • Food handling
  • Tableside Service
  • Menu memorization
  • Food and beverage pairings
  • Wine service

Timeline

Banquet server

The Rady Shell at Jacobs Park
04 2022 - Current

Bachelor Of Science - Foods And Nutrition

San Diego State University
Joella Koss