Joella Trush
Williamstown,NJ
Summary
Dedicated customer service professional with experience at Wawa, excelling in cash handling and conflict resolution. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Recognized for maintaining a clean and organized environment while demonstrating reliability and a strong work ethic. Flexible and committed to delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Fuel Station Attendant
Wawa
Sicklerville, NJ
08.2024 - Current
- Operated fuel dispensing equipment efficiently and safely.
- Assisted customers with inquiries, enhancing service experience.
- Maintained cleanliness and organization of fueling area and convenience store.
- Followed safety protocols to minimize hazards and promote a safe environment.
Customer Service Associate
Wawa
Washington Township, NJ
10.2020 - 08.2024
- Assisted customers with inquiries, ensuring timely and accurate responses to enhance satisfaction.
- Operated cash registers, processing transactions efficiently while maintaining accuracy in financial handling.
- Collaborated with team members to maintain store cleanliness and organization, promoting a positive shopping environment.
- Resolved customer complaints effectively, demonstrating problem-solving skills and commitment to service excellence.
Education
Health Sciences
Rowan College At Gloucester County
Sewell, NJSkills
Product knowledge familiarity
Strong work ethic
Cleanliness and organization
Patience and empathy
Quick decision making
Reliability and punctuality
Cash handling expertise
Conflict resolution techniques
Flexible schedule availability
Timeline
Fuel Station Attendant
Wawa
08.2024 - Current
Customer Service Associate
Wawa
10.2020 - 08.2024
Health Sciences
Rowan College At Gloucester County