Joelle Lasota
Pompano Beach,FL
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, which includes going above and beyond sanitation protocols to ensure the safety of the environment.
Overview
1
1
year of professional experience
Work History
Front and Back of House Employee
Tiajuana Flats
431 Federal Hwy, Pompano Beach, FL 33062
06.2022 - 09.2022
- Followed operational procedures and enforced product standards, quality and consistency.
- Packed and unpacked shipments, reporting discrepancies and keeping precise log of receipts.
- Organized stockroom for quick and safety-centered workflow and prepared for company inspections.
- Supported smooth front end activities through steady product flow and accurate pricing.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Motivated staff to perform at peak efficiency and quality.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maximized quality assurance by completing frequent line checks.
Bagger
Publix
2511 E Atlantic Blvd, Pompano Beach, FL 33062
04.2021 - 08.2021
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Assisted customers by escorting and placing grocery bags in vehicles.
- Answered customer inquiries and provided product guidance.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Bagged customer purchases while paying mind to industry best practices.
- Maintained customer satisfaction by assisting with carrying out goods.
- Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
- Communicated with cashiers and customers to learn about bagging needs.
- Supported team members and management by going above and beyond to meet goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
No Degree -
Score At The Top
900 Broken Sound Pkwy NW #100, Boca Raton, FL 334806.2025
No Degree -
Alpine Acadamy
1280 E Whispering Horse Dr, Erda, UT 8407406.2023
No Degree -
Cardinal Gibbons
2900 NE 47th St, Fort Lauderdale, FL 3330809.2022
Skills
- Disciplinary Action
- Serve Customers
- Portion Standards
- Liquor Law Compliance
- Customer Experience
- Supply Ordering and Management
- Front of House Management
- Guest Relations
- Sanitizing Protocols
- Legal Requirements
Physical fitness, reading, art, pet sitting, cleaning, etc.
Upon moving back home after living in Utah alone for 10 months i've begun to develop my own schedule to incorporate the things i wish to do and the things i need to. In the past I struggled with staying consistent and utilizing healthy coping skills but being able to have a new start makes me determined to make the best of it and use my full potential. Things like fitness mean more than just hitting the gym, and for me i become very passionate about the capabilities my body has. Reading nowadays has become a rare thing in teens, in contrast to the addictive social media it becomes unappealing hence why i got rid of my socials in exchange for more productive time. Recently i have had to step up the role i have in my family to compensate for the struggles they are having, and taking care of four cats and a large dog is no mundane task.
Timeline
Front and Back of House Employee
Tiajuana Flats
06.2022 - 09.2022
Bagger
Publix
04.2021 - 08.2021
No Degree -
Score At The Top
No Degree -
Alpine Acadamy
No Degree -
Cardinal Gibbons