Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Joelle Ortiz

Willimantic,CT

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Big Y Supermarket
Willimantic, CT
10.2022 - 06.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Cashier

McDonald's
Willimantic, CT
06.2021 - 09.2021
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.

Education

Bachelor of Business - Business Management

University of Connecticut
Storrs, CT
05.2027

Skills

  • Payment Collection
  • Chemical Application
  • Service Coordination
  • Cleaning and Sanitizing
  • Innovative Hairstyling Techniques
  • Appointment Coordination
  • Cosmetology Principles Knowledge
  • Color Corrections
  • Hair Artistry Professional
  • Customer Consultation
  • Makeup Application
  • Sales Expertise

Certification

  • Hairdressing License

Languages

Spanish
Professional
English
Professional

Accomplishments

  • Seal of Biliteracy

Timeline

Cashier

Big Y Supermarket
10.2022 - 06.2023

Cashier

McDonald's
06.2021 - 09.2021

Bachelor of Business - Business Management

University of Connecticut
Joelle Ortiz