Joelle Sloan
Plymouth ,MN
Summary
Dynamic and results-oriented professional with a proven track record at Bath and Body Works, Limited Brands. Excelled in enhancing customer satisfaction and loyalty through exceptional service and cash handling accuracy. Skilled in fostering teamwork and collaboration, alongside adept cash management, contributing to seamless store operations. Demonstrated ability to mentor staff, driving store success and operational efficiency.
Overview
5
5
years of professional experience
Education
High School - General
Wayzata High School
Wayzata, MN06.2021
Skills
- Customer Service
- Cash Handling
- Cash Handling Accuracy
- Training and mentoring
- Store Reset and Recovery
- Teamwork and Collaboration
Work History
Key Holder/Manager
Bath and Body Works, Limited Brands
Burnsville, MN
05.2022 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Sales Associate
Bath and Body Works, Limited Brands
Burnsville, MN
08.2021 - 05.2022
Timeline
Key Holder/Manager
Bath and Body Works, Limited Brands
05.2022 - Current
Sales Associate
Bath and Body Works, Limited Brands
08.2021 - 05.2022
High School - General
Wayzata High School