Joelle Valadez
Santa Monica,California
Overview
4
4
years of professional experience
Work History
Marketing Analyst
Amazon
Santa Monica, CA
11.2023 - Current
- Collaborate with creative teams to develop effective digital marketing campaigns across multiple channels.
- Monitor critical performance indicators (KPIs) to evaluate the effectiveness of marketing campaigns and shipping processes.
- Demonstrate leadership by making improvements to work processes and helping to train others.
- Conduct daily client meetings to educate them on Amazon Shipping.
- Generate significant revenue growth, reaching up to 1.6k on average per week through effective campaign strategies utilized with both Amazon.com and Amazon Shipping.
Client Relations Account Manager
Everyware
Austin, TX
06.2022 - 07.2023
- Oversaw Account Partnerships for the financial services technology company, providing payments and customer engagement solutions across the healthcare, automotive, non-profit, retail, and travel industries.
- Collaborated with the marketing team to create educational content, case studies, and success stories highlighting how our platform offerings have helped clients in different industries achieve their goals.
- Onboarded new clients, while managing meeting schedules and adeptly handling rescheduling to accommodate clients' preferences.
- Lead quarterly client meetings and organize user training sessions to educate clients on new features and best practices, fostering strong product adoption and client loyalty.
- Proactively identified opportunities for upselling and cross-selling, resulting in a 30% average increase in revenue from existing clients within the first year.
Account Manager
Arrive Logistics
Austin, TX
03.2020 - 06.2022
- Demonstrated expertise in supply chain management, overseeing all aspects including procurement, inventory management, demand forecasting, production planning, and distribution.
- Optimized partner expertise and knowledge of internal software and digital platforms to drive strong performance and results.
- Cultivated strong relationships with key executives at streaming and digital partners, contributing to successful collaborations and revenue growth.
- Successfully increased revenue through effective relationship management, contributing to substantial growth for both Johns Manville ($5 million) and Clarios ($7 million).
- Provided training and guidance to new Account Managers.
Education
Business Administration in Marketing -
The University of Texas At San Antonio
San Antonio, TXSkills
- Managed confidential and sensitive information with working with VIP clients
- Leadership experience in startup environments
- Demonstrated strong analytical skills
- Troubleshooting technical and non-technical issues
- Managed a high volume of support tickets
- Microsoft Office - Word, Excel, PowerPoint, Outlook and Access
- Ability to synthesize complex data into actionable goals
- SaaS - Salesforce
- Campaign Performance Tracking
- Advanced communication, negotiation, and problem-solving skills for driving client success and business growth
Timeline
Marketing Analyst
Amazon
11.2023 - Current
Client Relations Account Manager
Everyware
06.2022 - 07.2023
Account Manager
Arrive Logistics
03.2020 - 06.2022
Business Administration in Marketing -
The University of Texas At San Antonio