SZUYING (JOSELYN) CHEN
Flushing,NY
Summary
Bilingual administrative and marketing professional with experience in property management, retail, hospitality, and office operations, and newly certified as a Pharmacy Technician in 2025. Skilled in scheduling, vendor and tenant communication, event support, and document organization, with strong attention to detail and multitasking ability in fast paced environments. Brings customer service and communication skills that are highly transferable to pharmacy settings, including accuracy, confidentiality, and professionalism. Fluent in English and Mandarin.
Overview
13
13
years of professional experience
Work History
Marketing Administrative Assistant
SHOPCORE Properties
New York, NY
02.2025 - 10.2025
- Supported the Marketing Director and property team with strategic marketing initiatives, event planning, and ancillary program support.
- Assisted with ordering and managing event supplies, ensuring timely delivery and availability for property events.
- Maintained communication with vendors to coordinate event logistics and ensure all requirements were met.
- Assisted the General Manager with execution of work orders related to contracted services.
- Performed administrative duties, including scheduling meetings, answering phone calls, organizing files, and maintaining office supplies for the onsite property team.
- Supported tenant coordination by communicating with tenants, enforcing cart and vending aesthetic guidelines, and assisting with tenant transitions.
Freelance Marketing Event Staff
Skyview Shopping Center and multiple shopping malls
New York, NY
01.2022 - 02.2025
- Provided on site event support based on client needs and event requirements.
- Managed guest lists and assisted with vendor coordination before and during events.
- Assisted with crowd control, VIP hosting, social media support, and event execution.
Office Administrative Assistant
E888 International Inc
Flushing, NY
12.2020 - 02.2025
- Scheduled and coordinated staff meetings and internal appointments.
- Managed office supplies and equipment to ensure smooth daily operations.
- Assisted senior management with travel arrangements and detailed itineraries including meetings and site visits.
- Maintained communication with vendors to coordinate logistics for company events.
- Provided marketing and event support, assisting with event needs and on site flow.
Sales and Marketing Coordinator
Hedo Hotel
Taipei, Taiwan
03.2017 - 09.2020
- Coordinated communication between departments to enhance operational efficiency.
- Monitored reservations, payments, and room assignments to ensure accuracy and guest satisfaction.
- Promoted tour bookings and local packages, contributing to increased sales.
- Reviewed account information and maintained organized data archives.
Marketing Assistant
Queens Crossing Mall
Flushing, NY
08.2012 - 10.2016
- Assisted in planning and executing center wide events including Lunar New Year, Easter, Mother’s Day, Halloween, Christmas, and New Year’s Eve.
- Supported communications with national retail tenants such as Mango, Swarovski, and Pandora for product launches and promotions.
- Helped coordinate marketing campaigns for food and beverage tenants, contributing to increased foot traffic and sales.
- Collaborated with marketing managers, store managers, and event partners to deliver seamless events.
Education
Certificate - Computerized Bookkeeping
LaGuardia Community College
New York, NY01.2009
Certificate - Pharmacy Technician
New York Medical Career Training Center
New York, NY12-2025
A.A. - Applied English, Department of Applied English
Chihlee University of Technology
TaiwanSkills
- Administrative and office: Scheduling and calendar coordination, meeting support, file organization, document management, vendor coordination, basic bookkeeping support
- Customer service and communication: Strong verbal and written communication skills, experience working with tenants, vendors, guests, and VIP clients, ability to build rapport in multicultural environments
- Technical: Microsoft Office, including Excel, Word, and Outlook Project Management Tools, including Asana, Workday
- Healthcare and pharmacy related: Pharmacy Technician certification, familiarity with basic pharmacy operations and medical terminology, detail oriented, focused on accuracy, comfortable working with confidential information
Timeline
Marketing Administrative Assistant
SHOPCORE Properties
02.2025 - 10.2025
Freelance Marketing Event Staff
Skyview Shopping Center and multiple shopping malls
01.2022 - 02.2025
Office Administrative Assistant
E888 International Inc
12.2020 - 02.2025
Sales and Marketing Coordinator
Hedo Hotel
03.2017 - 09.2020
Marketing Assistant
Queens Crossing Mall
08.2012 - 10.2016
A.A. - Applied English, Department of Applied English
Chihlee University of Technology
Certificate - Computerized Bookkeeping
LaGuardia Community College
Certificate - Pharmacy Technician
New York Medical Career Training Center