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Joellen Pulizzi
Placerville,CA
Summary
Dedicated Admissions Coordinator & Front Office Manager with strong organization and communication skills. Expertise running very busy front office/lobby at same time coordinating new patient admissions, fostering relationships, and ensuring customer satisfaction through effective problem-solving.
Overview
33
33
years of professional experience
Work History
Admissions Coordinator/Front Office Manager
Gold Country Health Center
Placerville, CA
08.2023 - Current
- Began as Head Receptionist at very busy Assisted Living & Skilled Nursing facility. Quickly promoted to Admissions Coordinator/ Front Office Manager.
- Very experienced with multi-line phone system and general office equipment, including postal and overnight packaging.
- Coordinate patient admissions, which requires extreme multi-tasking and communication with all departments.
- Verify insurance and handle all authorizations, facilitating smooth financial transactions upon admission.
- Communications daily with multiple acute hospitals in El Dorado, Amador and Sacramento counties.
- Maintaining a high level of customer service with patients, families, and visitors by consistently displaying empathy, professionalism, and excellence in communication skills.
- Contribute to positive work environment by fostering strong relationships among colleagues within the Admissions Department as well as other departments throughout the facility.
Equipment Financing Coordinator
Clark Capital Financial
Sacramento, CA
04.2020 - 08.2023
- Provided commercial equipment financing solutions to a wide range of businesses nationwide.
- Experienced very small, one owner businesses up to multi-million dollar corporations.
- Home based since April 2020 due to Covid, yet still maintaining a strong work ethis and discipline.
- Providing excellent customer service and problem solving skills.
Sales Representative
Ascentium Capital LLC
Rancho Cordova, CA
08.2013 - 03.2020
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Nationwide outreach to small, medium and Fortune 500 companies for equipment and Working Capital.
- Highly experienced communicating with wide range of corporate officers.
- Maintained database of 250+ clients.
- Very strong CRM skills.
- Very demanding problem solving skills required.
Sales Representative
Snider Leasing Corp.
Rancho Cordova, CA
07.2003 - 08.2013
- Developed and maintained strong client relationships to drive sales growth.
- Conducted market research to identify new business opportunities and trends.
- Collaborated with cross-functional teams to streamline sales processes and improve customer experience.
- Implemented effective sales strategies, resulting in increased revenue and client retention.
Sales Associate & Administrative Assistant
Heritage Financial
Rancho Cordova, CA
08.1993 - 06.2003
- Started as Assistant to VP as well assisting entire sales team.
- Developed strong customer relationships to enhance client retention and satisfaction.
- Assisted clients in identifying suitable financial products based on individual needs.
- Mentored junior associates, providing guidance on best practices and sales techniques.
Education
High School Diploma -
SOUTH TAHOE HIGH SCHOOL
S. LAKE TAHOE, CASkills
- Strong organization & multi tasking
- Extremely punctual and reliable
- Exceptional Customer Service
- Medical admissions processes & protocol
Timeline
Admissions Coordinator/Front Office Manager
Gold Country Health Center
08.2023 - Current
Equipment Financing Coordinator
Clark Capital Financial
04.2020 - 08.2023
Sales Representative
Ascentium Capital LLC
08.2013 - 03.2020
Sales Representative
Snider Leasing Corp.
07.2003 - 08.2013
Sales Associate & Administrative Assistant
Heritage Financial
08.1993 - 06.2003
High School Diploma -
SOUTH TAHOE HIGH SCHOOL