Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments, building loyal relationships, solving problems and offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
WC Tractor
Bryan , TX
08.2020 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Assisted coworkers and staff members with special tasks on daily basis.
Executed record filing system to improve document organization and management.
Maintains safe, clean and stocked reception area, breakroom and bathrooms
Maintain office supplies, copy machine paper and toner
Responsible for daily posting, counting of cash drawers
Perform all other standard receptionist duties including but not limited to mail distribution, maintain supplies, create and distribute written materials, and assemble advertising displays
Verify/Enter Ag-Timber registration in BASIC & State comptroller website
Maintain Texas Ag Sales & Used Tax exemption Certificates, enter customer code with copy of registration form
Prepares, posts, verifies and records customer payments and transactions related to accounts receivable
Maintains a Excel spreadsheet with In-House Charge accounts, Service tickets, Over the Counter tickets due.
Photographer
Self Employed (Joely Rodgers Photography)
College Station , TX
01.2005 - Current
Automated office operations to manage client correspondence and record tracking and data
Photographed high-quality images for various print and digital projects.
Digitally edited photos to enhance appearance.
Edited, toned, captioned and uploaded photographs for publication.
Planned and prepared for on-location and studio shoots.
Provided excellent customer service and account regulation, strengthening client relations and boosting revenue.
Performed advanced computer processing of images for assignments.
Managed correspondence with clients, documented interactions and tracked data transfers with manual and automated strategies.
Shot photographs in controlled lab, field and remote environments.
Developed long and short-term business needs while driving customer feedback for process improvements.
Paramedic
Paramedic City Of Austin Employees' Retirement System
Austin, TX
03.2001 - 07.2005
Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility for transport.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
Administered tests and medication to stabilize patients in field or in transit.
Collaborated with hospital and facility staff to provide correct patient treatments.
Worked with other EMTs and paramedics to provide comprehensive patient care.
Monitored vital signs before, during and after transportation.
Education
Blinn Junior College
Skills
Ease with Computers and Technology
Meticulous Attention to Detail
Report Preparation
Judgment and Decision Making
Document and File Management
Database and Client Management Systems
Task Prioritization
Multitasking and Time Management
Strong Organizational Skills
Schedule Appointments
Answering Questions
Coordinate Travel Arrangements
Timeline
Administrative Assistant
WC Tractor
08.2020 - Current
Photographer
Self Employed (Joely Rodgers Photography)
01.2005 - Current
Paramedic
Paramedic City Of Austin Employees' Retirement System