Summary
Education
Skills
EXPERIENCE
Individual Accomplishments
Playing Experience
Accomplishments
Affiliations
References
Personal Information
Work History
Work Availability
Work Preference
Websites
Timeline
12
Joe O'Brien

Joe O'Brien

Branch Manager
Great Falls,MT

Summary

Results-driven professional with extensive customer service expertise and proven leadership capabilities. Resourceful and Experienced Manager of 15+ years in various roles, including Self-Employed Owner/Operator, Associate Head Coach, Skilled in Supervising, Mentoring, Management, Fundraising, Sales Analysis, Communication, Presentation, Organizational Skills, and delivering exceptional experiences that align with organizational objectives. Proven in Leadership roles, with a strong background in Construction, Teaching, and Customer Service. Adaptable and committed to continuous improvement, thriving in high-pressure situations while mastering new skills. Strong communicator focused on fostering collaboration and contributing to team success.

Education

Bachelor of Science - Major:Sociology

Boise State University
05-1999

Bachelor of Science - Sociology

Santa Clara University
01-1996

Skills

  • Development of leadership skills
  • Flexible and adaptable
  • Networking
  • Problem-solving
  • Dependable and responsible
  • Cultural awareness
  • Computer skills
  • First Aid/CPR
  • Setting goals
  • Dependable and accountable behavior
  • Evaluation of performance
  • Repair and maintenance skills
  • Mathematical fundamentals
  • Teamwork and collaboration
  • Sports Ethics
  • Strength training techniques
  • Game tactics
  • Technique in tackling
  • Analysis of plays

EXPERIENCE

  • Experience Assistant Defensive Line Coach 1995 Boise State University
  • Boise, ID Assistant Defensive Line Coach 1999
  • Northern Arizona Flagstaff, AZ
  • Defensive Line Coach 2000-2002 Montana State University Bozeman
  • MSU Assistant Head Coach & Defensive Line Coach 2003 Montana State University Bozeman, MT
  • Defensive Line Coach 2009 Central Valley Coyotes Fresno,CA
  • Assistant Head Coach & Defensive Coordinator 2011 Wenatchee Valley Venom Arena Football Wenatchee,WA
  • Head Coach 2013 Simms High School Simms, MT
  • Associate Head Coach & Defensive Cordinator 2022-2024 Montana State University-Northern Havre, Montana
  • Work Experience : Owner & Operator of Get the J.O’B Done Construction 2006-2024
  • Branch Manager of Gulf Eagle Supply. 2024-Present

Individual Accomplishments

  • First Team All-Big Sky Conference, Defensive Lineman
  • Defensive Player of the Year, Big Sky Conference
  • Consensus All American, Defensive Lineman
  • Team Captain, BSU Football
  • Most Inspirational Award, BSU Football
  • Defensive Lineman & Defensive Player of the Year, BSU Football
  • Team Captain, Santa Clara Football
  • Defensive Lineman & Defensive Player of the Year, Santa Clara Football

Playing Experience

  • Defensive Line, San Jose Sabercats, AFL, 03/98, 09/98, San Jose, CA
  • Defensive Line, New Orleans Saints, NFL, 02/97, 09/97, New Orleans, LA
  • Defensive Line, Scottish Claymores, European League, 02/96, 06/96, Scotland
  • Defensive Line, Minnesota Vikings, NFL, 05/95, 09/95, Minneapolis, MN
  • Defensive Line, Boise State University, 1993, 1994, Boise, ID
  • Defensive Line, Santa Clara University, 1990, 1992, Santa Clara, CA

Accomplishments

  • Coaching Accomplishments :
  • 8-4 1st Round 1 AA National Championship Series 1999 Flagstaff, Arizona NAU Big Sky Champions/ 1st Round 1AA National Championship Series 2002 Bozeman, MT MSU Coached 3 1st Team All-Conference Defensive Lineman :
  • Jon Montoya ,Nick Morasko,& John Taylor MSU Bobacats-Coached 2 All Americans: Jon Montoya & John Taylor
  • MSU Coached 4th Round Draft Pick Detroit Lions (John Taylor)
  • 2013- 8-1 regular season record 1-1 in the State playoffs Simms HS
  • Coached 13 All- Conference players 3 All- State 1 Shrine Game participant 2013
  • Simms HS Midseason Coach of the year in Montana 2013

Affiliations

Motivational Speaking

Mentorship for Youth & Young Adults

Football

Golfing

Fly Fishing

Baseball

Automotive-love for Classic Cars and Harley Davidson Motorcycles

Men's Leadership/Church/Security Team

Community Service Work

Loves Old School Sitcoms/Black& White TV shows (Andy Griffith)

Father of two kiddos (always active & encouraging in what they are pursuing! Biggest Fan!!!)

References

  • Steve Herrig, Director of Great Falls Park and Rec., (406) 788-1381, (406) 771-1275, SHatchner@yahoo.com
  • Lisa Hermansson, Head of CSCT for Giant Springs Elemt., (630) 862-4881, lisahermansson74@gmail.com
  • Pastor Gary Hart, Victory Church, (406) 788-7830, gary@victorychurchgf.com
  • Dr. Donnie Hager, GF Eye Clinic, (217) 855-2755, eyellini81@gmail.com
  • Jaime Huestis, True North Athletic Therapy, (406) 750-4740, (Also worked along side with her at MSU 2002-athletic trainer, they have worked with lots of athletes together over the years.)
  • Jeremiah Watt, Nurse Practitioner-East Slope family Practice & CMR/North MT Wrestling Coach, (406) 781-3323

Personal Information

Work History

Branch Manager

Gulf Eagle Supply
08.2024 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
  • Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.

Owner and Operator

Get The J.O'B Done Roofing and Construction
03.2006 - 09.2024
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Made sure that products were produced on time and are of good quality.
  • Assembled products according to changing daily work orders and specific customer needs.

Assistance Head Coach/Defensive Coordinator

MSU Northern
01.2022 - 07.2024
  • Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
  • Organized and led practices and scrimmages to increase competitive attitude and skills.
  • Fostered a positive team environment with clear communication and motivational techniques.
  • Maintained strong relationships with athletes, parents, and school administrators for program support and success.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Mentored beginner players to foster sense of healthy competition and confidence prior to focusing on skill-building.
  • Improved team performance by implementing effective training programs and strategies.
  • Streamlined practice sessions by designing efficient workout schedules and drills, maximizing time on task.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Cultivated team player dedication and loyalty by teaching excellent sportsmanship and commitment.
  • Managed successful recruitment efforts, attracting top talent to the program.
  • Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
  • Championed athlete development both on and off the field by fostering personal growth through character-building exercises.
  • Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
  • Collaborated with assistant coaches to develop comprehensive game plans tailored to exploit opponents'' weaknesses.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Provided group and individual guidance on sports rules, game strategies and performance principles to achieve winning results.
  • Promoted good sportsmanship, teamwork, and respect among players both on and off the field.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid time off401k matchCareer advancement4-day work week

Timeline

Branch Manager

Gulf Eagle Supply
08.2024 - Current

Assistance Head Coach/Defensive Coordinator

MSU Northern
01.2022 - 07.2024

Owner and Operator

Get The J.O'B Done Roofing and Construction
03.2006 - 09.2024

Bachelor of Science - Major:Sociology

Boise State University

Bachelor of Science - Sociology

Santa Clara University