JOEVIELLA DORINGO
SIERRA VISTA
Summary
Dedicated Certified Medical Assistant with over two years of comprehensive clinical and administrative healthcare experience, focused on delivering exceptional patient-centered care and optimizing clinic operations. Expertise in vital signs assessment, specimen collection, immunizations, and EHR documentation, complemented by a proven ability to collaborate with multidisciplinary teams to enhance patient intake processes and minimize wait times. Recognized for strong communication and critical thinking skills, fostering a collaborative environment that supports continuity of care while advancing clinical competencies to elevate patient outcomes. Committed to precision in clinical and administrative tasks, with a solid foundation in patient interaction and medical record management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CERTIFIED MEDICAL ASSISTANT
Family Health Center of Sierra Vista
Sierra Vista, Arizona
06.2024 - Current
- Executed patient-centered procedural care, significantly improving trust and satisfaction levels during medical visits.
- Implemented streamlined procedures for patient intake and medical history documentation, significantly reducing wait times for appointments.
- Ensured precision in electronic health records management, supporting compliance with regulations and expediting data access.
- Managed and streamlined prior authorization procedures, liaising with pharmacies, insurers, and labs to enhance patient access to medications and services.
- Executed patient care responsibilities, including precise vital sign checks and meticulous recording of medical histories.
- Supported clinical operations to maintain patient comfort and compliance with safety standards.
Child and Youth Program Assistant
New Beginnings Child Development Center
Fort Huachuca
12.2022 - 06.2024
- Implemented individualized activity plans improving children's social interaction with measurable progress.
- Coordinated curriculum updates with educators leading to higher parental satisfaction metrics.
- Monitored developmental milestones and delivered targeted feedback to parents for tailored support.
- Led structured group play sessions that increased teamwork and communication among children.
- Facilitated engaging educational activities for children to promote social and emotional development.
- Supported implementation of individualized learning plans to enhance child growth and achievement.
MEDICAL ASSISTANT EXTERN
High Desert Clinic (Urgent Care)
Sierra Vista, AZ
03.2024 - 04.2024
- Performed vital sign collection and specimen handling for urgent care patients with accurate documentation and timely processing.
- Administered immunizations and routine clinical services while maintaining patient comfort and adherence to protocols.
- Maintained clean and organized exam rooms to support efficient patient flow and reduced room turnover time.
- Assisted providers with procedures and charting to improve visit throughput and ensure accurate medical records.
MEDICAL ASSISTANT EXTERN
Family Health Center
01.2024 - 03.2024
- Performed vital sign assessments and specimen collection to maintain daily clinic flow and reduce wait times.
- Documented patient records in EMD with accuracy to minimize charting errors and support continuity of care.
- Coordinated patient scheduling and communications to improve appointment adherence and follow-up.
PERSONAL CARE ASSISTANT
Prestige Assisted Living, LLC.
Sierra Vista, Arizona
03.2022 - 12.2022
- Administered comprehensive personal care and hygiene support to residents, ensuring improved comfort and adherence to established routines.
- Coordinated with nursing staff to design and implement personalized care strategies, leading to significant enhancements in resident wellbeing.
- Tracked and documented vital sign fluctuations, providing critical updates to care team to mitigate potential health risks.
- Developed and led exercise routines tailored to improve resident mobility and decrease the likelihood of falls.
- Guided residents through essential daily activities, fostering a sense of comfort and self-sufficiency.
- Tracked patient health conditions and reported alterations to nursing staff to facilitate timely medical responses.
FOOD AND BEVERAGES SERVER
JV's BOBA
Sierra Vista, Arizona
10.2018 - 04.2020
- Facilitated attentive dining experiences through meticulous table service, contributing to increased guest satisfaction and reduced order discrepancies.
- Managed customer order processing with a focus on reducing wait times and sustaining operational efficiency during peak hours.
- Oversaw communication with kitchen staff to maintain high standards of dish presentation and expedite delivery processes.
- Managed customer inquiries and concerns effectively to create a positive atmosphere and promote customer loyalty.
- Managed customer interactions in high-pressure environment, ensuring prompt service and positive guest experiences.
- Coordinated efforts with team members to refine order processing procedures, ensuring quicker service delivery for customers.
HOUSEKEEPER/BREAKFAST ATTENDANT
Best Western Plus San Canyon Hotel
Sierra Vista, Arizona
06.2019 - 02.2020
- Streamlined room turnover workflow, reducing cleaning time by 20%.
- Maintained cleanliness standards through systematic inspections ensuring regulatory compliance.
- Delivered friendly guest service at breakfast increasing repeat stay likelihood.
- Trained staff on efficient cleaning methods improving overall team consistency.
SALES ASSOCIATE
Market Strategic Firm, Inc.
SM City, Fairview, Quezon City, Philippines
01.2013 - 01.2014
- Nurtured client relationships by providing exceptional service, resulting in increased customer retention and loyalty.
- Conducted comprehensive product demonstrations, resulting in successful attainment of sales targets and significant market share expansion.
- Analyzed customer feedback to identify trends, informing inventory decisions that improved product availability and customer satisfaction.
- Developed strong customer relationships to enhance client retention and satisfaction.
- Assisted in inventory management, ensuring optimal stock levels and product availability.
CHAIRWOMAN (Youth Leader - Ex-Officio)
Government Official
Barangay Citrus, City of San Jose Del Monte, Bulacan, Philippines
01.2010 - 01.2013
- Led community programs to raise youth participation with measurable increases in event turnout.
- Coordinated voter registration drives that improved civic engagement and registration numbers.
- Partnered with local leaders to resolve youth concerns and strengthen community relationships.
- Organized leadership workshops that developed participant skills and produced measurable growth.
- Self-motivated, with a strong sense of personal responsibility.
Education
Associate of Applied Science - Business Management
Cochise County Community College District
Sierra Vista, Arizona05-2026
Associate of Science - Computerized Office Management
Microlink Institute of Science And Technology
San Jose Del Monte, Bulacan, Philippines01.2013
Skills
- Patient Care (Experienced)
- Communication (Expert)
- Clinical Skills (Experienced)
- Documentation (Experienced)
- Teamwork (Expert)
- Critical Thinking (Experienced)
- HIPAA compliance (Experienced)
- Medical terminology (Experienced)
- Specimens collection and processing (Experienced)
- Patient scheduling (Experienced)
Certification
- Certified Medical Assistant
- Cochise College Sierra Vista Campus
- 901 Colombo Ave, Sierra Vista, Arizona, 85635
- Certified Caregiver (NCLA)
- Assisted Living Training School, LLE Inc.
- 1843 E Southern Ave, Tempe, Arizona, 85282
- Certified First Aid CPR AED
- American Heart Association
- Community Training and Education Center, Bisbee, Arizona
- Issued January 2024 | Expires January 2026
LANGUAGES
English (Proficient)
Timeline
CERTIFIED MEDICAL ASSISTANT
Family Health Center of Sierra Vista
06.2024 - Current
MEDICAL ASSISTANT EXTERN
High Desert Clinic (Urgent Care)
03.2024 - 04.2024
MEDICAL ASSISTANT EXTERN
Family Health Center
01.2024 - 03.2024
Child and Youth Program Assistant
New Beginnings Child Development Center
12.2022 - 06.2024
PERSONAL CARE ASSISTANT
Prestige Assisted Living, LLC.
03.2022 - 12.2022
HOUSEKEEPER/BREAKFAST ATTENDANT
Best Western Plus San Canyon Hotel
06.2019 - 02.2020
FOOD AND BEVERAGES SERVER
JV's BOBA
10.2018 - 04.2020
SALES ASSOCIATE
Market Strategic Firm, Inc.
01.2013 - 01.2014
CHAIRWOMAN (Youth Leader - Ex-Officio)
Government Official
01.2010 - 01.2013
Associate of Applied Science - Business Management
Cochise County Community College District
Associate of Science - Computerized Office Management
Microlink Institute of Science And Technology