Joey-Ann Cootey
Kailua-Kona,HI
Summary
Dependable and successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving customer issues, waitstaff, and management.
Overview
4
4
years of professional experience
Work History
Server
Kukio Golf and Beach Club
09.2020 - Current
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to clean the dining room and work areas.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor of Science - Public Health: Clinical Health Studies
Portland State University
Portland, OR- Medical Assistant
Island CPR
Kailua-Kona, HI10-2024
High School Diploma -
Kamehameha Schools Hawaii Campus
Kea‘au, HI05-2019
Skills
- Team member support
- Daily specials memorization
- Guest engagement
- Multitasking and organization
- Positive and professional
- Team collaboration
- Strong work ethic
- Customer service
Timeline
Server
Kukio Golf and Beach Club
09.2020 - Current
Bachelor of Science - Public Health: Clinical Health Studies
Portland State University
- Medical Assistant
Island CPR
High School Diploma -
Kamehameha Schools Hawaii Campus
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