Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joey Bates

East Peoria,IL

Summary

Dynamic professional with experience at State Farm as an Underwriting Service Assistant, skilled in data entry and administrative support. Proven ability to enhance communication and teamwork while delivering high-quality writing and editing. Adept at analyzing data and providing exceptional customer service, ensuring client satisfaction and operational efficiency. I have been one of my team's top performers in both production and quality rates.

Overview

41
41
years of professional experience

Work History

Underwriting Service Assistant

State Farm
Bloomington, IL
03.2020 - Current
  • Learned data entry responsibilities through training program designed to assist underwriters and others in the State Farm insurance industry.

Sports Reporter/Sports Department Office Work

Peoria Journal Star Inc.
Peoria, IL
09.1984 - 07.2019
  • Wrote sports stories
  • Edited copy and wrote headlines
  • Proofread pages
  • Assisted customers via phone and newspaper email account regarding complaints, suggestions, corrections, story ideas, etc
  • Typed and processed agate on a daily basis
  • Oversaw and produced daily staples in the Sports section: TV/Radio grid, Remember When column, upcoming events column and listing of that day's sports events
  • Helped produce and update daily story budgets
  • Oversaw and produced our high school scholar-athlete of the week feature

Education

Criminal Justice

Illinois State University
Normal IL

Associate of Arts - English

Illinois Central College
East Peoria, IL
05.1987

Eureka High School
Eureka IL
05.1983

Skills

  • Writing
  • Copy editing and proofreading
  • Multi-tasking
  • Fact-checking
  • Associated Press style proficiency
  • Teamwork
  • Story development skill
  • Strong communication skills
  • Office equipment proficiency
  • Customer service-oriented (handled reader complaints, story ideas, delivery issues, etc)
  • Data entry skills
  • Analyzing data
  • Administrative support

Timeline

Underwriting Service Assistant

State Farm
03.2020 - Current

Sports Reporter/Sports Department Office Work

Peoria Journal Star Inc.
09.1984 - 07.2019

Criminal Justice

Illinois State University

Associate of Arts - English

Illinois Central College

Eureka High School