Summary
Overview
Work History
Education
Skills
Timeline
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Joey Carter

Mount Prospect,IL

Summary

Dynamic leader and adept problem-solver, rapidly advanced to Shift Captain at Everclean, showcasing exceptional team management and operational efficiency. Excelled in enhancing employee engagement and productivity, significantly contributing to membership sales growth. Renowned for reliability and adaptability, expertly balancing customer needs with operational demands.

Overview

1
1
year of professional experience

Work History

Shift Captain/Carwash Attendant

Everclean
12.2023 - 11.2024
  • Handled escalated customer complaints professionally while maintaining composure under pressure situations.
  • Successfully achieved goals and moved up to shift captain within a short time frame
  • Open and closed shifts along with responsibilities for cash handling/register, and bank drops
  • Responsible for membership sales
  • Maximized shift productivity by effectively delegating tasks based on individual strengths and skill sets.
  • Provided a positive work environment by encouraging teamwork, and open communication among team members.
  • Responsible for moving cars through the wash effectively and provide cleaning and maintenance for the carwash
  • Greeted customers and assessed needs to recommend suitable car wash services.

Education

High School Diploma -

John Hersey Highschool
Arlington Heights, IL
05-2024

Skills

  • Operational efficiency
  • Shift scheduling
  • Employee engagement
  • Team management
  • Employee development
  • Community engagement
  • Problem-solving
  • Attention to detail

Timeline

Shift Captain/Carwash Attendant

Everclean
12.2023 - 11.2024

High School Diploma -

John Hersey Highschool

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Joey Carter