Joey Doescher
Waterford,MI
Summary
Customer service professional with extensive experience in point-of-sale and cash handling. Committed to delivering friendly support and resolving customer concerns while ensuring smooth daily operations. Strong communicator and team player, skilled in problem-solving and adapting to new challenges. Proven ability to work independently and master new skills efficiently.
Overview
24
24
years of professional experience
Work History
Grocery Manager
Kroger
Bloomfield, MI
12.2002 - Current
- Resolved customer issues with knowledgeable, friendly service, improving satisfaction.
- Received management recognition for strong customer service.
- Identified customer needs quickly and efficiently.
- Delivered excellent in-person and phone support with careful attention to customer needs.
- Used strong interpersonal skills to build positive customer interactions.
- Suggested new ideas and solutions that improved team effectiveness and results.
- Worked well with diverse coworkers to meet goals and address product and service issues.
- Supported team members in completing project objectives and meeting deadlines.
- Partnered with cross-functional teams to complete project goals.
- Completed daily duties accurately and efficiently.
- Organized and prioritized tasks to meet service goals.
Caddy
Bloomfield Hill country Club
Bloomfield Hills, MI
05.2011 - 10.2014
- Guided members across Bloomfield Hills Country Club golf course
- Guided golfers on pace, etiquette, and clubhouse directions to enhance overall experience
- Shared course conditions and local playing advice with members..
- Directed golfers to tees, greens, and practice areas
- Assisted golfers with club selection and approach strategies during games.
- Provided tailored advice on club selection for specific shots. on club selection for different shots.
- Provided tailored tips to improve putting and chipping techniques, enhancing players' skills. on improving techniques such as putting or chipping.
- Retrieved balls from range and maintained tidy practice areas
- Cleaned golf clubs thoroughly to ensure optimal performance. and prepared carts before tee times
- Supported pro shop staff with bag handling and guest service
- Delivered professional service that contributed to high guest satisfaction.
Education
High School Diploma -
Lahser High School
Bloomfield Hills, MI05-2007
Skills
- Customer service
- Point of sale
- Cash handling
- Inventory management
- Inventory management
- Merchandising
- Customer service
Timeline
Caddy
Bloomfield Hill country Club
05.2011 - 10.2014
Grocery Manager
Kroger
12.2002 - Current
High School Diploma -
Lahser High School