Joey Gaddy
Winterville,NC
Summary
Dynamic Area Supervisor with a proven track record in training and mentoring staff to achieve operational excellence. Skilled in implementing safety standards and quality control measures, leading to improved team productivity and customer satisfaction.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Area Supervisor
Bojangles' Famous Chicken 'n Biscuits
03.2021 - Current
- Supervised daily operations to ensure efficient service delivery and adherence to quality standards.
- Trained and mentored staff on operational procedures and customer service excellence.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Conducted regular performance evaluations to enhance team productivity and engagement.
- Responsible for overseeing daily operations across multiple locations
General Manager
Cracker Barrel
05.1997 - 02.2021
- Directed daily operations to enhance efficiency and service quality.
- Implemented strategic initiatives to improve team performance and customer satisfaction.
- Analyzed market trends to identify growth opportunities and optimize product offerings.
- Developed training programs to elevate employee skills and operational standards.
Education
High School Diploma -
St. Pauls High School
Saint Pauls, NCSkills
- Team management
- Production management
- Task delegation
- Multi-unit management
- Conflict resolution and problem-solving
- Performance tracking and P&L analysis
- Knowledge of company policies and labor laws
- Safety standards and risk management
- Quality control and audits
Certification
servsafe certify
Timeline
Area Supervisor
Bojangles' Famous Chicken 'n Biscuits
03.2021 - Current
General Manager
Cracker Barrel
05.1997 - 02.2021
High School Diploma -
St. Pauls High School