Dynamic food service professional with 32 years of experience in high-end fast-paced restaurant environments. Dedicated to delivering exceptional guest experiences with a proven track record as a proactive floor manager at Blue Ribbon, as well as years as their most complimented food server. I lead teams to create seamless and memorable dining moments, as well as orchestrating large banquet events. I'm committed to anticipating guest needs and exceeding expectations, ensuring that every meal is accompanied by outstanding service.
Work History
Floor Manager - Lead Food Server
15 Years
Blue Ribbon Brasserie | 02.2011 - 02.2026
Accomplished Floor Manager (since 2018) at a high-volume, award-winning venue, specializing in elevating service standards and team development. Proven expert in guest relations, conflict resolution, and staff training, with a strong background as a top-requested server at The Cosmopolitan, consistently delivering exceptional, personalized service
Experienced Food Server at the award-winning Blue Ribbon Sushi. Proficient in Japanese culinary terms and skilled in guiding guests through premium Sushi, Sashimi, and curated Omakase experiences. Expert in sake pairings, with deep knowledge of artisanal selections like Kurosawa, Narutotai Ginjo Nama Genshu, and Chokaisan. Dedicated to providing exceptional service and an authentic dining experience.
Enhanced employee morale through recognition and humor. by not only providing humor but recognizing outstanding performances.
A lifetime in the service industry, I am fluent in all forms of guest service. A dedicated worker able to enhance any floor staff not only with exceptional leadership abilities and service skills, but with daily humor and laughter.
Lead Food Server and Trainer
2 Years 5 Months
King’s Fish House | 08.2005 - 01.2008
Led training initiatives for grand opening. Recruited and appointed as lead server and closer. Acknowledged for exceptional service as the most complimented server.