Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joey Spilatro

Alexandria,VA

Summary

Results-oriented wine sales representative with extensive restaurant and management experience, offering a unique perspective on client needs. Proven ability to acquire clients and build strong relationships. Exceptional communication and interpersonal skills enhance customer engagement, loyalty, and account retention, leading to increased sales. Deep knowledge of wines enables effective education and promotion, driving sales and brand preference.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Wine Sales Representative

Elite Wines Inc.
03.2023 - 05.2025
  • Acquired and developed new client accounts.
  • Cultivated relationships with wine purchasers, consistently presenting new product offerings.
  • Organized and led various promotional events including customer tastings, wine dinners, and industry trade shows.
  • Oversaw account management for restaurants and retail establishments in Northern Virginia, ranging from small businesses to large corporations.
  • Managed inventory and implemented merchandising strategies as necessary.

Shift Manager & Wine Program Manager

Sonoma Cellar
05.2021 - 01.2023
  • Managed teams of service and kitchen staff during peak lunch and dinner hours.
  • Coordinated logistics including inventory, ordering, and staff scheduling.
  • Coordinated exceptional experiences for large gatherings, special dining events, wine club membership meetings, and holiday celebrations.
  • Leveraged wine expertise to train staff and inform customers through educational wine dinners and tastings.

Assistant General Manager

Evening Star Cafe
03.2017 - 04.2021
  • Began in support staff roles and quickly progressed to server and bartender.
  • Created and managed an outdoor dining concept in response to the pandemic in collaboration with corporate management.
  • Promoted to Assistant General Manager after successfully overseeing the outdoor dining operation.
  • Partnered with upper management to develop and operate a provisions delivery service.

Education

Bachelor of Arts - Political Science

University of South Florida
Tampa, FL

Skills

  • Positive customer engagement
  • Customer service
  • Customer needs assessment
  • Brand and product promotion through presentation
  • Accounts acquisition and retention
  • Building customer loyalty
  • Verbal and written communication
  • Teamwork and collaboration
  • Inventory and merchandising
  • Curating promotional communications such as emails, pamphlets, and other demonstrative aids

Certification

  • Responsible Beverage Service
  • ServeSafe Quality Food
  • WSET Wine Level 2 Certification
  • WSET Wine Level 3 Pending

Timeline

Wine Sales Representative

Elite Wines Inc.
03.2023 - 05.2025

Shift Manager & Wine Program Manager

Sonoma Cellar
05.2021 - 01.2023

Assistant General Manager

Evening Star Cafe
03.2017 - 04.2021

Bachelor of Arts - Political Science

University of South Florida

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