Joffre Sanchez Andrade
EDINA,MN
Summary
Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations. Hard-working, high energy my team Server with passion for customer satisfaction. Over 20 years in food service industry. Known for great reliability and attention to detail. Experienced Banquet Server always looking to surpass expectations and achieve excellence. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and supervisors to satisfy customers. Motivated kitchen with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
44
44
years of professional experience
Work History
Banquet Server
Marquette Hotel
Minneapolis , MN
02.2020 - Current
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Circulated appetizer and drink trays smoothly around events to offer selections to guests.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Executed synchronized meal service simultaneously serving multiple guests.
- Prepared serving and appetizer trays and set tables at diverse events.
Banquet Server
Sheraton Hotels
Bloomington, MN
07.2016 - Current
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Circulated appetizer and drink trays smoothly around events to offer selections to guests.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Executed synchronized meal service simultaneously serving multiple guests.
Assistant Manager
Pizza Luce
Hopkins, MN
04.2012 - Current
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Achieved recognition for contribution to store success by optimizing sales.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Banquet Server
Courtyard Marriott
Minneapolis, MN
03.2010 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Stayed up-to-date on menu changes to help customers make food choices.
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Circulated appetizer and drink trays smoothly around events to offer selections to guests.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Executed synchronized meal service simultaneously serving multiple guests.
- Prepared serving and appetizer trays and set tables at diverse events.
Banquet Server
Westin Hotel Edina
Edina, MN
07.2008 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Stayed up-to-date on menu changes to help customers make food choices.
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Circulated appetizer and drink trays smoothly around events to offer selections to guests.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Executed synchronized meal service simultaneously serving multiple guests.
- Prepared serving and appetizer trays and set tables at diverse events.
Education
High School Diploma -
Universal Ecuador
Ecuador 02.1998
High School Diploma -
Ecuador
Ecuador 01.1988
Skills
- Verbal and Written Communication
- Service-Oriented
- Procedure Monitoring
- Table and Tray Bussing
- Warm and Friendly
- Service Station Stocking
- Tray Assembly and Delivery
- Cleaning and Sanitizing
- Dietary Specifications
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Professional Working
english
Professional Working
Timeline
Banquet Server
Marquette Hotel
02.2020 - Current
Banquet Server
Sheraton Hotels
07.2016 - Current
Assistant Manager
Pizza Luce
04.2012 - Current
Banquet Server
Courtyard Marriott
03.2010 - Current
Banquet Server
Westin Hotel Edina
07.2008 - Current
High School Diploma -
Universal Ecuador
High School Diploma -
Ecuador
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