Johaly Abigail Rueda
Salt Lake City,Utah
Summary
Dynamic professional with a proven track record in fostering exceptional customer relationships and enhancing team productivity, notably at K9 Behavior. Skilled in dog handling and customer communication, I excel in creating safe and engaging environments. Demonstrated leadership in fast-paced settings, achieving significant improvements in customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Dog Daycare
K9 Behavior
01.2025 - Current
- Fostered strong relationships with clients by providing exceptional customer service, ensuring trust in the quality of care for their pets.
- Ensured dogs'' health and safety through regular monitoring and reporting of any potential issues.
- Increased customer satisfaction with thorough communication regarding their pets'' experiences at daycare.
- Contributed towards maintaining a safe environment by promptly addressing maintenance concerns or equipment issues.
- Assisted in maintaining a clean and sanitary environment for the dogs'' wellbeing.
Warehouse
Olive and Cocoa
10.2024 - 01.2025
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Ulta
Beauty Associate
09.2023 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Crew Member
Target
09.2022 - 01.2023
- Worked customer service , register , bopis and was on the floor folding clothes or assisting customers .
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Sales Associates
Zurchers
08.2021 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
in Studying For Diploma
Granite Connections
Salt Lake City Skills
- Leadership qualities
- Cleanliness and hygiene
- Patience and calmness
- Dog handling
- Cleanliness and sanitation
- Positive reinforcement methods
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Attention to detail
- Multitasking
- Animal care
- Excellent communication
- Customer communication
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Dog Daycare
K9 Behavior
01.2025 - Current
Warehouse
Olive and Cocoa
10.2024 - 01.2025
Ulta
Beauty Associate
09.2023 - 12.2023
Crew Member
Target
09.2022 - 01.2023
Sales Associates
Zurchers
08.2021 - 12.2022
in Studying For Diploma
Granite Connections