Johan Clavijo
Coral Springs
Summary
Dynamic Valet Parking Supervisor at Polo Club of Boca Raton, recognized for enhancing customer satisfaction through exceptional service and efficient operations. Skilled in staff training and problem-solving, I streamlined vehicle retrieval processes, significantly reducing wait times and fostering loyalty among guests. Committed to high-quality service and team collaboration.
Overview
2
2
years of professional experience
Work History
Valet Parking Supervisor
Polo Club of Boca Raton
01.2023 - 12.2024
- Reduced wait times for guests by streamlining vehicle retrieval processes and optimizing staff deployment.
- Developed strong relationships with repeat customers through attentive service and personalized interactions, fostering loyalty to the establishment.
- Enhanced customer satisfaction by efficiently managing valet operations and addressing concerns promptly.
- Conducted regular meetings with staff members to discuss updates, share best practices, and address any concerns or challenges faced on the job site effectively.
- Ensured high levels of service quality by conducting thorough employee training and emphasizing the importance of attention to detail.
- Managed resource allocation effectively, including scheduling staff shifts and maintaining inventory of supplies and equipment.
- Continuously monitored parking lot capacity to optimize space utilization and minimize congestion during peak hours.
- Collaborated with other departments to ensure efficient coordination of guest arrivals and departures, enhancing overall guest experience.
Education
Bussines Mangement, Economy.
Coral Glades High School
Coral Springs05-2025
Skills
- Staff training and development
- Incident reporting
- Task delegation
- Policy enforcement
- Customer service
- Problem-solving
- Friendly and outgoing
- Time management
- Attention to detail
- Multitasking and organization
- Team collaboration
- Valid Driver's license
Timeline
Valet Parking Supervisor
Polo Club of Boca Raton
01.2023 - 12.2024
Bussines Mangement, Economy.
Coral Glades High School
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