Summary
Overview
Work History
Education
Skills
Timeline
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Johan Clavijo

Coral Springs

Summary

Dynamic Valet Parking Supervisor at Polo Club of Boca Raton, recognized for enhancing customer satisfaction through exceptional service and efficient operations. Skilled in staff training and problem-solving, I streamlined vehicle retrieval processes, significantly reducing wait times and fostering loyalty among guests. Committed to high-quality service and team collaboration.

Overview

2
2
years of professional experience

Work History

Valet Parking Supervisor

Polo Club of Boca Raton
01.2023 - 12.2024
  • Reduced wait times for guests by streamlining vehicle retrieval processes and optimizing staff deployment.
  • Developed strong relationships with repeat customers through attentive service and personalized interactions, fostering loyalty to the establishment.
  • Enhanced customer satisfaction by efficiently managing valet operations and addressing concerns promptly.
  • Conducted regular meetings with staff members to discuss updates, share best practices, and address any concerns or challenges faced on the job site effectively.
  • Ensured high levels of service quality by conducting thorough employee training and emphasizing the importance of attention to detail.
  • Managed resource allocation effectively, including scheduling staff shifts and maintaining inventory of supplies and equipment.
  • Continuously monitored parking lot capacity to optimize space utilization and minimize congestion during peak hours.
  • Collaborated with other departments to ensure efficient coordination of guest arrivals and departures, enhancing overall guest experience.

Education

Bussines Mangement, Economy.

Coral Glades High School
Coral Springs
05-2025

Skills

  • Staff training and development
  • Incident reporting
  • Task delegation
  • Policy enforcement
  • Customer service
  • Problem-solving
  • Friendly and outgoing
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Team collaboration
  • Valid Driver's license

Timeline

Valet Parking Supervisor

Polo Club of Boca Raton
01.2023 - 12.2024

Bussines Mangement, Economy.

Coral Glades High School