Johan Lopez
Brooklyn,NY
Summary
Detail-oriented bartender with over fifteen years of experience in fast-paced environments. Skilled in upselling and effective communication, consistently fostering positive customer relationships and ensuring satisfaction through prompt and attentive service.
Overview
6
6
years of professional experience
Work History
Bartender
Lore Restaurant
New York, New York
06.2025 - Current
- Mixed cocktails and beverages according to standard recipes and customer preferences.
- Provided excellent customer service, building rapport with regular patrons and new guests.
- Maintained cleanliness of bar area, adhering to health and safety regulations consistently.
- Collaborated with kitchen staff to coordinate food and drink pairings for guests.
- Handled cash transactions accurately, ensuring proper closing procedures at end of shifts.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Effectively multitasked within fast-paced environment.
Head Bartender
Bar vinazo
New York, NY
05.2023 - 03.2025
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Collected and organized daily till totals and tips.
- Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Handled complaints and disputes from customers to promote customer satisfaction.
- Upsold customers from shelf to premium brands to help boost sales.
- Reinvented classic cocktails to complement new menu options.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Trained new bartenders on drink preparation and upselling techniques.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Completed regular bar inventories and daily requisition sheets.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Poured wine, beer and cocktails for patrons.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Bartender
La Peccora Bianca
New York, NY
09.2022 - 05.2023
- Memorized menu choices and major ingredients in food, predominate flavors and textures to answer guest questions and recommend wine choices.
- Informed customers of daily specials and signature menu items.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Poured wine, beer and cocktails for patrons.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Bartender
Mercado little Spain
New York, NY
03.2022 - 09.2022
- Balanced daily registers and generated sales reports for management.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Poured wine, beer and cocktails for patrons.
- Collected and organized daily till totals and tips.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
BARTENDER
Divino pecado & Santo Bocado
Miami, FL
01.2021 - 02.2022
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
- Completed regular bar inventories and daily requisition sheets.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Poured wine, beer and cocktails for patrons.
Education
Coffee Expert And Art Latte - Coffee
Universita Del Caffe De Lla Germania , Illy
Munich, Germany10.2016
Sommelier Lv.2 - Wine & Spirits
WSET
Bogota, Colombia08.2016
Sommelier Lv.1 - Wine
WSET
Bogota,Colombia06.2016
Professional Bartender - Mixology
AMBA
Buenos Aires, Argentina11.2005
Skills
- Menu recommendations
- Specials, promotion, and upselling
- Food and Beverage Service
- High energy and stamina
- Menu memorization and presentation
- Multitasking and prioritization
- Wine and liquor service
- Safe alcohol service
- Measurement accuracy
- Reconciling cash drawers
- Suggestive selling
- Detail-oriented
Timeline
Bartender
Lore Restaurant
06.2025 - Current
Head Bartender
Bar vinazo
05.2023 - 03.2025
Bartender
La Peccora Bianca
09.2022 - 05.2023
Bartender
Mercado little Spain
03.2022 - 09.2022
BARTENDER
Divino pecado & Santo Bocado
01.2021 - 02.2022
Professional Bartender - Mixology
AMBA
Sommelier Lv.1 - Wine
WSET
Sommelier Lv.2 - Wine & Spirits
WSET
Coffee Expert And Art Latte - Coffee
Universita Del Caffe De Lla Germania , Illy