Johana Portillo
Ghost Light Tavern
132 Chelsea St Everett Apt 26,MA
2
years of professional experience
Dynamic and results-driven professional with a strong work ethic, experienced as a Food Runner at Ghost Light Tavern. Proven ability to enhance customer satisfaction through effective teamwork and time management. Skilled in efficient order fulfillment and cash handling, consistently delivering positive experiences while maintaining high service standards.
Work History
Food Runner
9 Months- Delivered food promptly to tables, ensuring accurate order fulfillment.
- Collaborated with kitchen staff to maintain efficient service flow during peak hours.
- Assisted in managing dining area cleanliness and organization, enhancing guest experience.
- Communicated effectively with servers to coordinate timely food delivery and address customer needs.
Cashier
1 Year- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries and provided recommendations.
- Maintained accurate cash drawer through diligent tracking of sales and returns.
- Collaborated with team members to ensure timely restocking of merchandise.
- Handled customer complaints professionally, ensuring positive shopping experiences.
Education
High School Diploma
Skills
Quick learner
Teamwork and collaboration
Strong work ethic
Time management
Customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food Runner
Ghost Light Tavern
11.2025 - CurrentRead More
Cashier
KCF
11.2024 - 11.2025Read More
Chelsea High School
High School Diploma
Read More