Johan Enrrique Murillo Ramos
Irving,TX
Summary
Multitasking Shift Supervisor at PLS Check Cashers with a proven track record in cash handling and customer service excellence. Expertly trained staff to enhance compliance and optimize workflows, resulting in improved service quality. Adept at resolving customer inquiries and fostering team collaboration to achieve operational goals.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
PLS Check Cashers
Dallas, TX
08.2021 - 08.2025
- Supervised daily operations to ensure compliance with company policies.
- Monitored cash handling processes for accuracy and compliance.
- Trained staff on check cashing procedures and customer service standards.
- Assisted customers with transactions and resolved inquiries efficiently.
- Collaborated with management to improve workflow efficiency and service quality.
Education
GED -
TEXAS EDUCATION AGENCY
Austin, TX01-2021
Skills
- Cash handling
- Customer service
- Staff training
- Workflow optimization
- Compliance monitoring
- Team collaboration
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Shift Supervisor
PLS Check Cashers
08.2021 - 08.2025
GED -
TEXAS EDUCATION AGENCY
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